Account Manager (Russian speaking)

<p><span><strong>Location:</strong> Remote – Europe</span><br><span><strong>Engagement:</strong> Contractor</span><br><span><strong>Industry:</strong> iGaming / B2B</span></p><p><span>Our client, a <strong>B2B iGaming provider</strong>, is looking for a <strong>Russian-speaking Account Manager</strong> to join their commercial team on a remote basis.</span></p><p><span>This role will be responsible for managing a <strong>large portfolio of smaller clients</strong>, maintaining strong day-to-day relationships and ensuring they receive a high level of service and support.</span></p><p><span>The ideal candidate will be commercially minded, highly organised and comfortable managing multiple accounts and priorities simultaneously. Previous experience within the <strong>iGaming industry</strong> is important, together with fluent Russian and strong English communication skills.</span></p><h3><span>Key Responsibilities</span></h3><ul><li><p><span>Manage and develop a portfolio of <strong>small and medium-sized iGaming clients</strong>.</span></p></li><li><p><span>Act as the main point of contact for clients, handling day-to-day communication, requests and commercial discussions.</span></p></li><li><p><span>Build strong relationships and maintain regular contact across a relatively large number of accounts.</span></p></li><li><p><span>Understand each client's business, markets and requirements to identify opportunities for further growth.</span></p></li><li><p><span>Drive account performance through <strong>upselling, cross-selling and increased product adoption</strong>.</span></p></li><li><p><span>Monitor client activity and performance, identifying potential issues or opportunities at an early stage.</span></p></li><li><p><span>Coordinate internally with technical, product, operations and other relevant teams to resolve client requests efficiently.</span></p></li><li><p><span>Support clients with product updates, new releases, promotions and other commercial initiatives.</span></p></li><li><p><span>Maintain accurate account information and keep CRM records up to date.</span></p></li><li><p><span>Ensure client issues are followed through to resolution and maintain a consistently high standard of service.</span></p></li><li><p><span>Provide regular updates and reporting on account activity, performance and commercial opportunities.</span></p></li></ul><h3><span>Requirements</span></h3><ul><li><p><span>Previous experience in <strong>Account Management, Client Success or a similar client-facing role within the iGaming industry</strong> - minimum 2 years+</span></p></li><li><p><span><strong>Fluent Russian</strong> is essential.</span></p></li><li><p><span>Strong command of <strong>English</strong>, both written and spoken.</span></p></li><li><p><span>Experience managing <strong>multiple client accounts simultaneously</strong>, ideally within a B2B environment.</span></p></li><li><p><span>Strong relationship-building and communication skills.</span></p></li><li><p><span>Commercial mindset with the ability to identify opportunities to grow existing accounts.</span></p></li><li><p><span>Excellent organisational skills and the ability to prioritise effectively across a busy client portfolio.</span></p></li><li><p><span>Proactive and comfortable working independently in a fully remote environment.</span></p></li><li><p><span>Good understanding of the iGaming ecosystem and how B2B providers work with online gaming operators.</span></p></li><li><p><span>Must be <strong>based in Europe</strong> and able to work on a <strong>contractor basis</strong>.</span></p></li></ul>