Job Summary
The Associate Director, Field Force Effectiveness is responsible for driving the effectiveness, execution, and operational excellence of customer-facing field teams across Commercial and Medical Affairs.
This role partners closely with field leadership and cross-functional stakeholders to ensure field teams are equipped with the right metrics, tools, processes, insights, and governance to execute against business priorities. The individual will translate strategy into execution by leading initiatives across field reporting, targeting and alignment, performance management, and operational cadence (e.g., POA, business reviews).
Key Responsibilities
Partner with Commercial and Medical Affairs leadership to define and advance field force effectiveness priorities.
Translate brand and medical strategy into actionable field execution frameworks and initiatives by aligning across cross-functional teams.
Identify opportunities to improve field productivity, focus, and execution quality
Provide objective, data-driven recommendations to improve field performance
Define and manage field KPIs, dashboards, and reporting for Commercial. Leverage information from Medical Operations to incorporate into unified field force effectiveness metrics.
Monitor Commercial and Medical Affairs performance trends and identify actionable insights to inform decision-making
Lead development of business reviews and performance updates for leadership
Ensure consistent visibility into field execution and business impact
Support development and execution of targeting, segmentation, and call planning strategies
Support field alignment, territory updates, and roster management processes
Manage Field Force Effectiveness governance process, working with cross-functional stakeholders to ensure alignment on metrics and dashboards
Support Plan of Action (POA) processes, business reviews, and operating cadence
Qualifications
Bachelor’s degree required
Advanced degree (MBA, MPH, MS, PharmD, or equivalent) preferred
7–8+ years of pharmaceutical, biotech, or healthcare industry experience
Experience in field force effectiveness, sales/medical operations, commercial operations, analytics, or CRM
Experience supporting customer-facing field teams (Sales, Market Access, or Medical Affairs)
Demonstrated success working in a highly cross-functional environment
Field experience and/or product launch experience preferred
CRM platforms (preferred: Veeva CRM)
Data visualization and reporting tools (e.g., Tableau, Power BI)
Microsoft Excel and PowerPoint
Understanding of KPI frameworks, field reporting, and performance tracking
U.S. Pay Range
$174,300.00 - $235,700.00
The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity).
Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together.
Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website:
About Alnylam
We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.
Alnylam Pharmaceuticals is a pioneering biopharmaceutical company that specializes in RNA interference (RNAi) therapeutics. As the leading RNAi therapeutics company, Alnylam is dedicated to translating breakthrough science into transformational medicines to help patients worldwide. The company has a robust RNAi therapeutics platform and focuses on areas including ATTR amyloidosis. Alnylam is committed to delivering innovative treatments that address significant unmet medical needs.
