About DECA Games
We believe that games should be played for decades but many are abandoned even when a loyal community is screaming to keep them alive. DECA specializes in acquiring games from other developers and reinvigorating them to continue to entertain for decades. When other studios see an old game, we see a fantastic set of problems to solve and a huge opportunity.
DECA is a remote company with over 300 people in over 30 countries globally. DECA is also a part of the Embracer Group, the largest public gaming company in Europe.
About our culture
We’ve managed to maintain a small company feel with the stability and resources of a much larger one. We fully believe in the flexibility of a remote workplace. Team members are trusted to manage their time and get things done independently. We think that egos and politics need to be checked at the virtual door. That means no jerks are allowed, that no job is too small for anyone, and an openness to help and learn from each other is required. We love the challenge of working within constraints and love when we succeed as a team. Check out more about us and our values on our website (www.decagames.com).
This is a remote position. You can work from anywhere in the world from 3 pm - 12 am CET to match Vancouver working hours (flexible).
About the role
We are looking for a Live Ops Associate Producer to join the amazing ATA team (A Thinking Ape) and be responsible for ensuring the successful administration of our live game operations. This includes working with the team on the various schedules we have to help ensure we ship high-quality content updates on time. You’ll also focus on ensuring our team processes are being followed, so we can always be measuring our impact via both qualitative and quantitative feedback. You’ll also assist the Live Ops Producer with ongoing projects, ensuring key milestones are met and helping unblock issues.
More about the ATA team based in Vancouver: https://www.athinkingape.com
Responsibilities
- Helping create and maintain schedules and administering our review process, following up to ensure launches and other initiatives are unblocked.
- Working with project teams on key tasks including scheduling meetings, providing updates, ensuring timeliness, and keeping stakeholders informed.
- Handling emergent live ops issues with a focus on company goals and objectives, escalating appropriately as needed.
- Working with third parties, keeping collaborations on track, and dealing with partner requests and issues.
- Coordinating with all members of the Product team to keep us on track.
Requirements
- Some previous professional background in live operations of 24/7 digital products.
- Very strong skills in reading, writing, speaking, listening, and getting things done.
- Good knowledge of the business of free-to-play gaming.
- Real experience with various task-tracking software and methodologies.
Key Competencies:
- Self-Driven: Able to stay on track and not require significant oversight or constant direction.
- Cross-Functional Communication: Able to speak to designers, artists, engineers, CEOs, VPs, and everyone in between in a concise manner, get or give information as required, and ensure execution.
- Problem Solving: Cool, calm, and collected approach to dealing with issues to avoid overcorrection, and a willingness to reach out for help as needed.
- Situational Awareness: Able to look at situations at a high level, make assessments, and alert subject-matter experts.
- Adaptable: Able to deal with a fast-paced changing environment where lots of decisions are being made and staying on top of it is vital.
Benefits
- Remote first company culture.
- Flexible work hours to support a personal work-life balance.
- Weekly remote Embodiment@Work breathing and workout exercises.
- Online language classes: English, German, French, Spanish etc.
- Working in a multicultural environment with people from over 30 different countries.
- Flat hierarchies with an open-door policy.
