Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Bilingual Senior Travel Consultant (Remote)
Full time, United States
In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).
You will provide active travel consultation, including providing travel details and up-selling related products.
As a Senior Travel Consultant, you will
Search and confirm travel reservations for the customer (being Consultative in offer better routings, fares, round the world fares, alternative hotel options)
Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Excellent knowledge and application of travel supplier rules
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Expertly use the appropriate the BCD Travel tools and systems to complete requests About you
Strong skills in international reservations
Working knowledge of the travel industry, policies, procedures, and processes
Strong skills in GDS Sabre and BCD applications
Strong verbal and written communication skills in English and French (must) What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
https://www.bcdtravel.com/blog/
https://www.linkedin.com/company/bcd-travel/
https://www.instagram.com/bcdtravel/
https://www.facebook.com/bcdtravel/ You’ll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Travel Consultant is between $47,000 and $60,000. The actual pay depends on your skills, qualifications, experience and geographical location.
We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
BCD Travel is a global business travel management company that helps corporations travel smart and achieve more through digital experiences that simplify business travel. With 15,000+ dedicated team members servicing clients in 170+ countries, BCD Travel offers comprehensive solutions including air and rail ticketing, hotel contracting, meetings and events management, and global consultancy services. The company generated US$22.9 billion in sales in 2024 and focuses on driving program adoption, cost savings, and talent retention while shaping a sustainable future for business travel. BCD Travel also emphasizes community engagement and charitable activities across its global operations.
