Program:FM-RentokilBLI/Process Name:NA BillingDesignation:Senior AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationReplacementBilled /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New OpportunityReasons to hire Unbilled / BenchN/ACity / Location:Muntinlupa City
Standardized skillset: [Refer attached excel]Shift (APJ / EMEA / US / Any combination):USReporting Manager :Kristine TamayoEducational Background:College GraduateExperience Required:2~3 yearsJob Description:Key Responsibilities
Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms.
Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues.
Maintain detailed records of audit findings and corrective actions.
Prepare audit reports and summaries for management review.
Monitor billing processes to ensure adherence to internal controls and regulatory standards.
Assist in the development and implementation of billing audit procedures and best practices.
Support internal and external audits by providing documentation and explanations as needed.
Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
Recommend process improvements to enhance billing accuracy and efficiency.
Ensure timely follow-up on audit findings and track resolution progress.
Validate billing data against contracts, service agreements, and purchase orders.
Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches.
Train and support billing staff on compliance standards and audit procedures.
Stay current with industry regulations, billing standards, and best practices.Client Approval mail:CommentsPreferred Start date: (induction date)30 DaysCollaborators:Maria Antonette SambasWorkplace: WFM, WIO, HybridWFH
