Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Description
Role Overview
Experian Global Financial Services is looking for a Billing Supervisor to manage the daily operations of the billing team. You will use your expertise in billing processes to oversee team performance, ensure compliance with policies and regulations, and foster a positive and productive work environment. You will report directly to the North America Billing Manager.
Main Responsibilities
Team Leadership: Provide guidance to the billing team, ensuring accurate billing services and responses to queries.
Process Management: Maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information.
Performance Management: Conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and promptly address employee relation issues.
Reporting: Create reports and Indicators to support management decisions and improve process control.
Knowledge Transfer and Training: Ensure the proper flow of knowledge within the team by maintaining a comprehensive SOP structure and implementing training plans.
Process Improvement: Identify and recommend process improvements opportunities to enhance team efficiency and productivity.
Quality Assurance: Verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to SOX controls.
Demonstrated experience managing, motivating, and coaching teams.
Qualifications
Qualifications Bachelor's degree in Finance, Economics, Accounting or other related.
5+ years of related billing experience, with 2+ years in leadership roles.
Advanced English level.
Familiarity with electronic billing systems and ERP software (e.g., SAP, Oracle).
Knowledge of compliance regulations relevant to billing and finance.
Experience working within a team environment, demonstrating strong interpersonal skills.
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
This is a fully remote job opportunity. #LI-Remote
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.
Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Experian is a global data and technology company that provides intelligent solutions for analyzing risks and opportunities across credit, authentication, and fraud prevention. Operating as a leading Datatech platform, Experian serves clients across manufacturing, technology, and financial services industries with advanced risk assessment and decision-making tools. The company also operates Employer Services offerings including verifications, unemployment services, tax services, and onboarding solutions. With approximately 22,000 employees across 32 countries, Experian leverages cutting-edge technology and innovation to help businesses maximize opportunities and individuals achieve their goals.
