Corteva Agriscience is the only major agriscience company in the world completely dedicated to agriculture. Our purpose is to enrich the lives of those who produce and those who consume, ensuring progress for generation to come. Our inspiration is to be a market shaper, driving the next generation of agriculture products that help farms and farmers flourish and through partnering with society becoming the most trusted partner in the global agriculture and food community.
Corteva Agriscience has an exciting opportunity for a motivated individual for a Customer Service Supervisor, for our Brevant brand. The Customer Service Supervisor requires strong process analysis skills, organizational and communication skills, business acumen and ability to lead a diverse team. The Customer Service Supervisor will coordinate order management accountability within their team and stakeholders.
What You'll Do:
Supervise and provide direction to Customer Service Team including performance management. Direct reports for this role will range from 6-8 Customer Service team members.
Accountable for the daily execution and employee performance for all assigned areas of responsibility.
Collaborate with Customer Service Leaders to balance workload, manage workflow and staffing to meet deadlines.
Ability to lead, manage and implement change.
Serve as systems expert and contact for system needs specific to process area, proactively resolving issues and identifying enhancements needed.
Ensure the development, implementation, and execution for the processes including monitoring of key performance metrics.
Accountable for in-depth knowledge and execution of sales programs to ensure compliance.
What You'll Need:
Bachelor’s degree in Business, Marketing, Finance, or related field or equivalent.
3-5 years of related customer service and/or agricultural experience that includes supervisory leadership experience.
PC experience with basic to advanced skills in different software applications (e.g., MS Office products like Excel, Word, PowerPoint and OneNote plus Workday and Power BI, Internal SeedWare system).
Strong communication skills (including telephone, e-mail and presentations skills) and ability to communicate accurate information in a remote environment.
Ability to meet in person monthly in Olivia, MN.
Travel to sales meetings on occasion.
Must be results oriented with the ability to gather and interpret information from a variety of sources to provide effective leadership to the team in addition to effectively reporting on an ongoing basis, key indicators to assist senior managers with program decisions.
Visa sponsorship and International Relocation are NOT available for this position.
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Benefits – How We’ll Support You:
Numerous development opportunities offered to build your skills
Be part of a company with a higher purpose and contribute to making the world a better place
Health benefits for you and your family on your first day of employment
Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
Excellent parental leave which includes a minimum of 16 weeks for mother and father
Future planning with our competitive retirement savings plan and tuition reimbursement program
Learn more about our total rewards package here - Corteva Benefits
Check out life at Corteva! www.linkedin.com/company/corteva/life
Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
The salary range for this position is $ to $.
This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.
Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
