By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Adjuster- LiabilityPRIMARYPURPOSE A claims adjuster is charged with the investigation,evaluationand quantification of aninsuranceclaim.The adjuster willdetermineand provide recommendations with respect to coverage,liabilityand quantum, within the terms of the policy.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Manages/adjustsassigned claims while meeting company standards and quality, including conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses; inspecting claims sitesas required, assigning external vendors as required,recommendations for reserves,preparing reports and negotiating settlementswithin granted authority. Participate in mediation andarbitrationsas required. Work with defense counsel as assigned.
Maintainsaccuraterecords based on company standards and procedures, using company custom computer systems. Will require the ability to work in external client systems.
Accurately and efficiently manages the billing for assigned files, within specified timelines
Assistswith collection of accounts receivables for assigned claims
Assistswith local marketing of the branch; attends professional and socialevents anddevelops new businessopportunities.
Maintains an excellent working relationship with existing clients to further develop businessand willparticipateasrequiredin client file reviews and audits.
Requiresa high levelof mathematical and reasoning ability to calculate and analyze data to arrive at a logical conclusion
The ability to cope with extreme weather, environmental and driving conditions at any time of day or night.
Committed to continuous education to keepup-to-datewith all industry and legislative issues and changesand licensing requirements.
Responsible to ensure reserves, coding and reportingisup to date on claims files assigned.
Assistswith local marketing of the branch; attends professional and social events and develops new business opportunities.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Education & Licensing
Post-secondary education
Has or is working toward CIP designation
Must be licensed orhave the ability toobtain a provisional license
Mustpossessa valid driver's license
Proven adjusting and negotiating skills
Excellent interpersonal and communication skills, and computerproficiency
Experience
Proven adjusting and negotiating skills
Excellent interpersonal and communication skills, and computerproficiency
Skills & Knowledge
Strong knowledge of insurance,claimsor business management
Excellent oral and written communication
PC literate, including Microsoft Office products and Excel
Ability to navigate and work in clientrequiredancillary systems
Ability to work ina remote/home office environment
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Managementretainsthe discretion to add or to change the duties of the position at any time.
We are committed to inclusive, barrier-free recruitment and selection processes.Ifcontacted for an employment opportunity, pleaseadviseColleague Resources if you require accommodation.
Sedgwick is an Equal Opportunity Employer
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is a global insurance and claims management company serving 33,000 colleagues who help people around the world facing unexpected events. The company specializes in claims adjudication, damage assessment, and settlement management across multiple insurance lines including auto, property, and home insurance. They operate in the financial services and insurance sector, providing end-to-end claims processing, data protection compliance, and team leadership services. Sedgwick is recognized as a Great Place to Work and has been named among America's Greatest Workplaces by Newsweek and Fortune's Best Workplaces in Financial Services & Insurance.
