Join Insite Journey as a Client Advisor to enhance customer experience strategies and contact center operations. Manage client accounts and projects, build peer-to-peer relationships, and drive long-term partnerships.
Requirements
5+ years of experience in BPO, contact center, or client-facing consulting environments
Demonstrated success owning senior-level client relationships tied to retention and account growth
Executive presence with the ability to quickly build credibility and influence client stakeholders
Proven experience managing escalations and navigating sensitive client situations with professionalism
Strong analytical and business judgment skills with comfort using data to guide recommendations
Highly organized with the ability to manage multiple priorities and collaborate across teams Benefits
Bonus opportunity for unlimited earnings with no ceiling
401k
PTO
Benefits (health, vision, dental, short/long term disability, and more)
Rotating employee events and activities
Hawaiian Fridays
Employee celebrations
