Job Summary
An Instaclustr Solutions Engineer at NetApp leads the technical strategy for greenfield and installed base accounts. Working in tight collaboration with Sales colleagues, SEs align technical and service capabilities to customer needs and articulate how companies will benefit from partnering with NetApp. They also help orchestrate a team selling environment, pulling in SMEs when appropriate.
SEs are usually curious people who like to learn about other companies and people, and help them solve challenges with technology.
Job Responsibilities
Find and support opportunities in new and existing customers in close collaboration with Sales
Translate customer business needs into technical solutions based on Instaclustr offerings, leveraging broad understanding of the competitive and technology landscape
Partner with SMEs, Sales, Customer Success and other groups to create comprehensive solutions
Develop and own key stakeholder relationships within the customer and partner communities
Conduct demonstrations and lead POCs in collaboration with SMEs as needed
Demonstrate a good understanding of both business and technology strategy, change management, and a principled approach to broad digital transformation challenges and opportunities.
Use NetApp’s sales tools to effectively manage accounts, opportunities & pipeline in alignment with Sales
Requirements & Education
Technical knowledge:
Understand Open Source technologies, with emphasis on one or more of the Instaclustr projects, including capabilities, competitive landscape and differentiation. Understanding the services that Instaclustr provides and the value that delivers to the market.
Cassandra, Kafka, PostgreSQL, OpenSearch (Elastic Search), ClickHouse, Cadence
Drive results through customer obsession and being the technical authority to win opportunities
Communication and planning: As a key member in the account team, able to think on their feet, ask good questions and uncover and articulate unmet needs and value.
Business knowledge: able to articulate how our value proposition maps to customer requirements
Leadership: Technical leadership in team selling environments
Ownership of technical relationship with the customer at the O-M level
Education
A minimum of 5+years of experience is required
A Bachelor's degree in Computer Science or a similar field is a plus but not required.
The target salary range for this position is 174,250 - 225,500 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
NetApp is an enterprise data management and cloud infrastructure company that specializes in storage solutions and data services. The company is known for its Amazon FSxN product, which provides cloud-native storage capabilities integrated with AWS. NetApp collaborates with major cloud providers like AWS to deliver enterprise-grade storage solutions for regulated industries including nonprofits and healthcare. The company focuses on enabling organizations to manage, protect, and optimize their data across hybrid and multi-cloud environments.
