As a Commercial Operations Analyst, you will contribute significantly to the LGC Standards Commercial Operations team. By working alongside the Global Sales organisation, you will aid in territory management, manage customer data governance, and help further develop our analytics and reporting capabilities.
You will help map, analyse, and present both financial and non-financial data to support business decision-making. You will also contribute to automating workflows and adopting new technologies to drive revenue growth. Join us and be part of a skilled team dedicated to delivering world-class solutions and achieving flawless results!
Key Responsibilities
Cross-Functional Collaboration
Build positive relationships across the business and act as a trusted partner to understand and fulfill data and reporting needs. You will engage with senior collaborators and cross-functional teams globally. Your skill in working well with others will be essential in achieving our ambitious goals.
Territory Allocation & Sales Operations
Support the annual territory allocation process, linking sales representatives to customer portfolios. This includes:
Contributing to template building
Managing data inputs
Uploading allocations into CRM/ERP systems
Supporting sales target setting and commission calculations
Management of Customer Data Governance
Contribute to the continuous improvement of customer data quality by applying controls and validation checks. Play an active role in strengthening data governance processes to improve commercial efficiency. Your efforts will ensure that our customer data is exceptionally accurate and reliable.
Analytics & Insight Delivery
Develop management information, reports, and dashboards to provide actionable insights. Analyse financial and operational data to find opportunities (e.g. cross-sell, market trends) and risks (e.g. churn, customer engagement), using data visualisation to communicate findings clearly. Your insights will be instrumental in driving our business forward and maintaining our competitive edge.
Advanced Microsoft Excel, including strong data modelling capability
Experience working with CRM systems (e.g. Salesforce) or customer data platforms
Exposure to SQL, Snowflake, Tableau, or other data visualisation tools, with a desire to develop further proficiency
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Proficient in English; additional languages are an advantage
Willingness to travel occasionally to LGC sites
The successful candidate will demonstrate behaviours aligned to LGC’s core values, and the following personal attributes:
Attention to Detail – Highly accurate and methodical in approach
Analytical Thinking – Able to interpret complex datasets and generate insight
Communication – Clear and confident in presenting data to varied audiences
Collaboration – Strong team player who can also work independently
Adaptability – Comfortable in a fast-moving, evolving environment
Time Management – Able to prioritise effectively and manage competing demands
LGC is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across human healthcare and applied markets. Its portfolio includes tools for genomic analysis and quality assurance applications, trusted for their performance, quality, and reliability.
LGC works with customers across pharmaceuticals, agricultural biotechnology, food, environment, sports, government, and academia, supporting excellence in scientific measurement, diagnostics, and innovation.
LGC is a leading global life science tools company providing mission-critical components and solutions for genomic analysis and quality assurance applications. The company specializes in high-quality products embedded in customers' workflows across human healthcare and applied markets. LGC Axolabs, a division of LGC, focuses on oligonucleotide and nucleic acid therapeutics—a new class of drugs chemically derived from DNA or RNA. Operating under the motto 'Science for a Safer World,' LGC Axolabs serves as a multi-site CRO/CDMO with locations in Petaluma (US), Kulmbach, and Berlin (Germany), supporting drug development for previously untreatable diseases.
