Join our innovative organisation as a Training Manager and take charge of shaping the learning and development landscape. In this exhilarating role, you'll spearhead the design, implementation, and delivery of comprehensive training programs aimed at equipping our workforce with the knowledge, skills, and tools to excel in their roles. If you're ready to make a profound impact on individual and organizational success, this role is your gateway to an exciting career journey.
Your Key Responsibilities as a Commercial Training Expert within Digi Belgium:
- Get new sales advisors up to speed smoothly by leading their onboarding with engaging sessions, ensuring they're ready to hit the ground running
- Work closely with our sales trainer to keep our team sharp and constantly improving
- Show how it's done by leading successful sales talks when needed and coaching others to do the same
- Offer real-world coaching and support to help team members excel in sales
- Build a positive team vibe where everyone feels supported and motivated to succeed
- Create effective training plans and materials tailored to our call center environment
- Team up with key people to figure out what training our team needs to meet our goals
- Use feedback and assessments to pinpoint areas where our team can improve, then provide targeted training to help them grow
- Keep up with the latest trends and tools in our industry to make our training even better
- Encourage a culture of learning and growth, offering personalized coaching and opportunities for everyone to develop their skills and shine
Requirements
Must Haves Qualities & Talents:
- Bachelor's degree in Education, Human Resources, Business Administration, or related field. Master's degree preferred
- Proven experience in training and development roles
- Strong understanding of adult learning principles, instructional design methodologies, and training delivery techniques
- Proficiency in learning management systems (LMS) and e-learning authoring tools
- Exceptional communication and presentation skills, with the ability to convey complex concepts in a clear and engaging manner
- Leadership qualities with the ability to inspire, motivate, and empower teams to achieve common goals
- Analytical mindset with strong problem-solving skills and the ability to leverage data insights to drive decision-making
What We Offer:
At Digi Belgium you will be part of an enthusiastic and ambitious team in which we greatly value your own input and believe in the growth of each of our employees. We offer you a great opportunity to work for a fast-growing and innovative employer that operates as a challenger in the Belgian telecom market. Next to this, we also offer a wide range of benefits, including:
Dynamic Work Environment: Dive into the bustling world of telecom at our startup! Expect a workplace that thrives on challenges and growth opportunities.
Competitive Compensation: Enjoy a rewarding package including competitive salary and other interesting benefits.
Permanent Contract: Secure your future with us – enjoy the stability of a permanent contract.
Invest in Yourself: We provide ample resources for your personal and professional development. Use our generous budget to level up your skills and become even more awesome.
Contemporary Workspace: Immerse yourself in a cutting-edge office environment where innovation and collaboration reign supreme. Our central locations in Oostkamp and Brussels ensure easy accessibility.
Extra Time Off: Work hard and reap the rewards! Enjoy an extra 12 days off per year for full-time employees, making those 40-hour weeks fly by.
Embark on a rewarding career journey and become a catalyst for growth and excellence in our commercial team. If you're passionate about empowering individuals to reach their full potential, apply now and unleash your talent as a Training Manager!