Responsibilities:
- Manage and organize online and offline Binance communities and meet-ups across the MENA region, with a focus on North African markets.
- Engage with our community on social media channels and create content to build and maintain strong community relationships.
- Assist with recruiting and managing Binance Angels and maintain positive relationships.
- Promote the Binance brand and provide outstanding customer service to community members.
- Create, translate, and proofread community-related content for Arabic, English, and French-speaking markets.
- Explore and introduce new platforms to expand the local user base and increase brand awareness.
- Moderate Binance’s regional social media platforms and chat groups, driving positive engagement.
- Gather and share market and user feedback with relevant teams.
Requirements:
- At least 5 years of experience in community management or related fields.
- Proficiency in English and Arabic is required to effectively coordinate with partners and stakeholders; fluency in French is a plus.
- Enthusiasm for crypto and Binance, with experience using Binance products (e.g., Spot, Margin, Futures, P2P, Binance NFT).
- Strong knowledge of cryptocurrency/blockchain trends (Blockchain, Wallets, DeFi, Web3, NFTs).
- Have a great strong understanding of the Binance Angels program and similar volunteer programs.
- Proven ability to create and curate content for social media.
- [Preferred] Connected to crypto communities on Twitter, Telegram, and Discord.
- Experience setting KPIs, tracking performance, and guiding others to meet targets.
- Hands-on approach and execution-oriented mindset, with the drive to get things done.
- Demonstrated experience in community or event management, with strong ownership and emotional intelligence.
- Proven ability to launch community initiatives (e.g., building forums, starting ambassador programs, creating event series).
- Availability to work flexible hours to engage with the crypto community as needed.
- Excellent writing and copywriting skills with a clear, concise communication style.
- Experience in digital marketing or social media management for brands is a major advantage.
- High sense of ownership and responsibility, stress resilience, self-motivation, and results orientation.
- Openness to travel and relocate as required based on business needs.