Community Marketing Coordinator

About Us:

At Pinstripes, our Local Store Marketing Team embodies a commitment to excellence, continuously striving to elevate the Entertainment experience. With each venue boasting a unique layout, we host an average of 400 local initiatives annually, accommodating groups ranging from 20 to 1,500 guests. From our kid's club, fitness programs, local brand partnerships, and community events, our team excels in curating unforgettable experiences for our guests every day.

Job Description:

As an Community Marketing Coordinator, you are vital to the Local Store Marketing Team. You will be an ambassador of the brand to the local community. This position demands high levels of self-motivation, resourcefulness, timely communication with Operations Team, Sales Team and Guests, and strategic planning with the Marketing Team. Additionally, the Activity Director is responsible for fostering relationships with community partners, engaging with guests within the venue, and ensuring flawless execution of initiatives provided by the Marketing Team within their venue.

Responsibilities:

• Bring recurring groups into the venue.
• Represent the brand at festivals and internal engagement opportunities initiatives such as Kid's Club, fitness programs, community group events. Work closely with the Operations & Local Store Marketing Team to ensure seamless execution.
• Create connections within the community in your day to day experience. Assist Operations & Sales with personal community objectives.
• Act as the primary point of contact during any Local Store Marketing Initiatives
• Effectively communicate between the Sales & Operations team and the Local Store Marketing Team about opportunities for growth within the venue.
• Create and execute Local Store Marketing Initiatives.
• Call and Email potential community groups.
• Assist in any Marketing related opportunities for the venue.
• Connect with influencers and other brand/community ambassadors to build fruitful relationships.
• Find creative ways to reach out to the community and invite them to join us at Pinstripes.
• Foster positive guest relationships, prioritizing guest satisfaction and promptly addressing any concerns with care and professionalism.
• Cultivate strong relationships with sales team members, other departments, and venue leaders, exhibiting a collaborative attitude and readiness to assist when needed.
• Participate actively in weekly Marketing team meetings and adhere strictly to company image grooming and attire guidelines outlined in the SOP Manual.

Requirements

• Self-motivated individual with exceptional organizational skills and acute attention to detail.
• Excel at creative thinking and problem solving.
• Previous hospitality experience preferred, with a proven ability to multitask effectively.
• Excellent communication skills and the ability to foster a positive team culture.
• Proficient in analyzing trends from reports
• Self-motivated to calling & emailing, being organized to follow up on potential new groups.
• Willingness to embrace growth opportunities
• Marketing/Event Operating experience preferred
• Previous creative design experience preferred
• Must reside close to a Pinstripes venue

Benefits:

• 401K program
• Employee discount program
• Health insurance offered
• Great working environment!