Harbor is seeking an Implementation Engineer to join our Enterprise Solutions practice. The Implementation Engineer ensures client satisfaction through successful installation of Intapp solutions that will improve the client’s business efficiency and functionality. The Engineer applies advanced knowledge and experience to ensure client satisfaction by participating in complex projects and takes an active role, modeling best practices as an expert in the field. This is a remote position that can be located anywhere in the US or Canada.
Responsibilities:
Assesses client needs and installs and implements industry-standard legal/accounting/consulting systems, integrations, and enterprise solutions
Provides leadership to all members of the team
Has advanced expertise with deployment methodologies
Acts as the escalation point for complex situations and creates effective solutions
Highly proficient with products and features
Acts as go-to for go-live off-hours help for internal resources or general technical hurdles
Performs upgrades to production systems as needed
Harbor is a Legal Technology and Operations company that provides project management solutions and managed services for law firms and legal departments. The company specializes in finance systems implementation and data quality management, helping clients maintain accurate data that supports their business development and relationship management efforts. Harbor offers project management tools and methodologies designed specifically for legal industry clients, with a focus on delivering solutions that maximize client investment. The company operates a distributed team structure, supporting clients through dedicated Project Managers and Data Quality Professionals who work on implementation, data validation, and process improvement initiatives.
