Job Summary:
Following standard company procedures and safety requirements, picks up and delivers time sensitive materials in a timely and efficient manner.
Tasks:
Under tight deadlines, drives company vehicle to customer sites, climbs in and out of vehicle, and walks up and down stairs as required to pick up and deliver documents and packages to and from customers according to established procedures, in all weather conditions
Picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements
Ensures all delivery material received is safely delivered to correct consignee
Collects customer payments (cash, cheque, debit/ credit card) for duty packages delivered under COD service type and submits delivered invoices and collected payments to Finance daily
Confirms all deliveries and collections with dispatch by radio
Operates a scanner to record shipping and package information for documents/packages picked up or delivered
Maintains good work habits, including reporting to work on time and adhering to standard work and safety procedures
Reports any suspected breach of security or unusual happenings to Lead Courier immediately
Other duties as may be assigned from time to time
Skill & Qualifications:
English verbal and written proficiency
Strong interpersonal skills
Excellent customer service skills
Self-starter, motivated and organized
Ability to work under pressure
A valid General Driver’s License - 3000 kg or above and older than 3 years
Clean police record
High School Diploma or Equivalent (GED)
Map reading and GPS skills and knowledge of delivery area preferred
Previous professional driving experience, preferably in a delivery role
DHL Express is a global logistics and courier company specializing in time-sensitive document and package delivery services. The company operates an extensive network of service centers, warehouses, and gateway facilities that manage the receipt, sorting, transport, and delivery of materials through both ground courier operations and international air transport. DHL Express handles everything from local pickups and deliveries to international shipments, utilizing advanced scanning technology, customs bond management, and airport operations to ensure secure and timely delivery of documents and packages worldwide. The company serves customers through multiple channels including direct couriers, resellers, and point-of-sale locations, maintaining strict security protocols and 100% scanning verification for all outbound shipments.
