DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.
Determining the language needs of the caller
Entering appropriate customer information as needed
Accessing appropriate databases
Quickly transferring calls to the appropriate staff member
Providing additional assistance when needed Requirements
Excellent customer service, communication and interpersonal skills
Ability to enter and access information using a computer terminal while responding to customer needs
Excellent keyboarding skills
Professionalism, accuracy and speed are essential
Excellent command of the English Language – no other language skills are require Location: Thane West
Job Type: Work from Home (Only candidates residing in Mumbai will be considered.)
Benefits
Private Health Insurance
Paid Time Off
Work From Home
Performance Bonus
Datamark, Inc. is a leading provider of business process outsourcing solutions that helps organizations worldwide manage their operations more efficiently and effectively. The company specializes in facilitating communication services, employing Customer Service Associates who serve as intermediaries between interpreters and customers. Datamark's operations focus on language services and customer communication support, enabling businesses to streamline their processes through specialized outsourcing solutions.
