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    Keen

    Customer Service Agent (French/Italian/Spanish Speaking)

    Keen
    Full-time
    RemoteGeneral2 months ago

    About this role

    Customer Support Agent role supporting a fast-growing global client in the food tech space, requiring multilingual skills in English, French, Italian, and Spanish.

    Requirements

    • 2+ years of experience in customer support, customer success, or technical support

    • Proven ability to support customers across multiple channels (email, chat, phone)

    • Fluency in English + French + Italian + Spanish

    • Experience with tools such as Zendesk, Jira Service Management, or similar platforms

    • Comfortable working in structured, SLA-driven environments

    • Strong problem-solving and communication skills

    • Ability to manage multiple conversations and priorities simultaneously

    • Familiarity with web applications, mobile apps, or digital products Benefits

    • Fixed monthly contractor compensation depending on experience

    • Consistent full-time workload with long-term role stability

    • Fully remote work

    • Professional development budget and ongoing learning support

    • Home internet stipend

    About Keen

    Keen
    Keen

    Hiring remote talent?

    Reach active remote job seekers from $149.

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