RemoteJobs.org mascotRemoteJobs.org
Remote JobsCompaniesAPIPost a Job
RemoteJobs.org mascotRemoteJobs.org

Find your dream remote job. Browse thousands of remote positions from top companies worldwide.

Job Categories

  • General
  • Programming
  • Design
  • Marketing
  • Sales
  • Customer Support

Resources

  • Browse Jobs
  • Companies
  • Post a Job
  • For Developers

Company

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service
© 2026 RemoteJobs.org. All rights reserved.
    ← Back to all jobs
    Screenverse

    Customer Success Manager

    Screenverse
    Full-time
    USAUSD 85,000 - 95,000Customer SupportToday

    About this role

    What You Need to Know

    Summary of the company and what we do

    Summary and details of the role we're looking to fill

    List of qualifications we're looking for

    List of benefits of the role

    Some notes about company values and transparency in the hiring process

    About Us

    Screenverse stands as the world's largest and most diverse digital screen network. Our approach blends top-tier technology with exceptional talent to optimize the monetization of digital screens in the physical world for our networks. As programmatic experts, we provide a streamlined experience through a single access point, offering expansive reach through our extensive coverage and delivering comprehensive support alongside strategic collaboration.

    We are seeking a seasoned and motivated product manager with an understanding of the programmatic adtech ecosystem and a collaborative approach to product development. The candidate must be able to translate complex technical concepts into user-friendly solutions and produce compelling prototypes for those same solutions. This role is critical to driving Screenverse's evolution into a technology-driven company while delivering value to our media owner and buyer partners.

    Responsibilities

    Own day-to-day management of agency/client relationships, including communication and partner enablement

    Oversee campaign execution and deal and campaign setup across platforms, ensuring accuracy and timely delivery

    Monitor performance and provide clear, actionable reporting insights

    Troubleshoot and resolve technical and operational issues efficiently

    Proactively identify and escalate risks, blockers, or discrepancies

    Identify and execute upsell opportunities while delivering strategic recommendations that drive client value

    What does Success Look Like?

    Strong, trusted relationships with agency and client partners, reflected in high satisfaction and ongoing engagement

    Campaigns and deals are executed accurately, on time, and with minimal errors

    Performance is consistently monitored with clear, actionable insights that drive optimization and results

    Issues are resolved quickly and efficiently with minimal impact to campaigns or partners

    Risks and blockers are identified early and addressed proactively before impacting performance

    Clients see measurable value through strategic recommendations and consistent upsell/growth opportunities

    Qualifications

    3-5 years of experience in ad tech, programmatic, or media

    Proven ability to manage agency relationships and campaign execution

    Experience working with agencies and clients directly

    Track record of meeting performance goals or driving revenue growth

    Experience working with DSPs, SSPs, or similar platforms

    Strong partner communication and relationship management

    Ability to manage multiple campaigns and priorities simultaneously

    Problem-solving mindset with ability to troubleshoot issues quickly

    Data-driven thinking with ability to translate insights into action

    Attention to detail in execution and reporting

    Proficiency in Excel, Salesforce, and Slack

    Experience with DSPs/SSPs (e.g., Vistar, Place Exchange, Hivestack, The Trade Desk, ect.)

    Familiarity with reporting and analytics tools (e.g., QuickSight or similar)

    Understanding of programmatic workflows (deal setup, PMP/OE, targeting, pacing)

    Salary

    Salary is based on a range of factors that include relevant experience, knowledge, skills and other job-related qualifications. We expect the base salary range for this role to be between: $85,000-$95,000 USD + $10,000 Bonus. Our salary ranges are determined by role level and location. The actual base pay for the successful candidate in the role is dependent upon many factors, such as location, transferable, or job related skills, work experience, relevant training, business needs, and market demands. The salary range may be subject to change. This role is fully remote within the US.

    Equal Opportunity

    Screenverse is an Equal Opportunity Employer. All qualified applicants shall receive equal consideration regardless of race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status, or disability.

    About Screenverse

    Screenverse
    Screenverse

    Related Jobs

    Global Wholesale Partner Support Agent (Remote, Remote, US)

    Vail Resorts · USD 20 - 22.19

    Billing Resolution Specialist I - Digitech - Remote

    Sarnova

    Remote Data Entry Specialist (US applicants only)

    Jobs for Humanity