Job Introduction
On joining our team you’ll be providing great customer service by delivering and collecting equipment from customers, suppliers, and other Vp businesses in a professional, safe, and timely manner.
You will also play a crucial role in supporting the branch and building positive customer relationships through high quality technical handovers and answering basic equipment queries.
Key Responsibilities
Drive company vehicles safely and in compliance with UK laws, prioritising the safety of yourself and others on the road
Interact with customers during equipment deliveries and collections, addressing any queries and ensuring a positive and professional experience.
Perform thorough cleaning and testing of returned equipment
Use of digital tools such as our M42 system to streamline operations and track deliveries
Utilize route planning software to optimize delivery routes, minimize travel time, and maximize efficiency
Accurately complete all necessary processes related to deliveries, collections, and technical handovers
Undertake any mandatory and other training required to do the job role
What We’re Looking For
Must have multi-drop delivery experience
Hold a Category B driving license, with a strong emphasis on safe and responsible driving
Ability to engage effectively with customers, providing clear and concise information during technical handovers.
Ability to prioritise customer satisfaction by addressing customer inquiries, ensuring their understanding of equipment usage, and building positive relationships.
Possess basic numeracy, IT, and literacy skills to fulfil administrative requirements.
Familiarity with the local area to optimise routes and provide relevant information to customers.
Display flexibility in adapting to varying job responsibilities and contribute to the overall success of the team and business.
What We Can Offer You
Salary sacrifice pension
25 days holiday, plus bank holidays
Additional holiday purchase scheme
Free Tool Hire
Life Assurance cover 3x salary
Share save scheme
Eye care vouchers
Recommend a friend scheme
Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
Cycle to work scheme
Long service recognition
My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
Discounts on HP products
EE mobile contract discount offers
Gym discounts
Health Shield (discounted premiums on health care cash plan)
Employee Assistance Programme
Virtual GP Service
Will Writing & Funeral Concierge Service
Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
VP Rail is an equipment rental and services company with over 25 years of experience in the industry. The company offers a comprehensive range of equipment along with support services and training solutions to customers across the UK. They operate multiple branches and utilize digital systems like M42 for operations management and route optimization. VP Rail focuses on delivering professional equipment delivery and collection services while maintaining high standards of customer service and technical support.
