Customer Support Internship

Headquarters: Rīga, LV

Location: Riga or Remote | Duration: Minimum 3 months | Type: Unpaid

Join one of Northern Europe’s leading IoT companies! Mapon develops advanced fleet management and asset tracking solutions, serving over 30,000 clients globally. With 200+ professionals across 7 countries, we’re shaping the future of transportation technology.

Now, we’re looking for a Customer Support Intern to join our dynamic team and gain hands-on experience in tech support, localization, and internal process management.

You're curious about:

• Transportation, logistics, or the automotive industry
  
• Telecommunications, engineering, or programming
  
• Helping people and solving technical problems

• Fluency in English (a must)
  
• Fluency in at least one of the following: Finnish, Danish, Swedish, Lithuanian, Estonian, French
  
• High PC literacy – ability to navigate various software tools (Google Suite, AI tools, etc.)
  
• Tech-savvy mindset – understanding technical documentation and systems
  
• Strong teamwork and communication skills
  

• Learn about Mapon’s products, services, and internal processes
  
• Proofread AI-translated Help Center content and validate technical accuracy
  
• Assist in software platform localization and translation maintenance
• Support the team with various localization-related tasks

You’ll workclosely with experienced professionals from international markets and gain insight into a fast-paced tech environment.

• Real-world experience in a fast-growing international IoT company
  
• Paid lunch and office snacks
  
• ‍ Flexible schedule and remote-friendly work culture
  
• Recommendation letter after successful completion
  

Let’s build the future of fleet management together.
Ready to take the first step? Apply now!

*We provide detailed feedback on interview performance and/or the technical task only to candidates who have reached the final stage of the selection process.

Mapon (reg.nr. 40003800531)

To apply: https://weworkremotely.com/remote-jobs/mapon-customer-support-internship