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    Parkosecure GmbH

    🇩🇪Customer Support Manager

    Parkosecure GmbH
    Full-time
    SwitzerlandCustomer SupportYesterday

    Originally posted in EN. Title has been translated to English.

    About this role

    🇩🇪 This job posting is written in German. 🇩🇪

    Parkosecure GmbH is an innovative company in the field of parking management in Switzerland.

    To support our customers in French-speaking Switzerland, we are looking for a reliable and self-motivated individual to work 100% remotely.

    You will work entirely remotely and serve as the primary point of contact for our French-speaking customers.

    Your Responsibilities

    Handling customer inquiries via phone and email

    • Professionally addressing customer feedback and complaints

    • Providing administrative support

    • Collaborating on projects (as resources permit)

    • Ensuring high customer satisfaction

    Your skills

    • Native French speaker (required)

    • Excellent written and verbal communication skills

    • German and/or English a plus

    • Experience in customer service or administration

    • Strong computer skills (MS Office required)

    • Independent, structured work style

    • Resilient and solution-oriented

    Benefits

    • 100% remote work possible worldwide

    • Flexible work arrangements

    • Dynamic, growing company

    • Opportunities for professional development

    • Direct influence on processes and customer satisfaction

    • 5 weeks of vacation

    • Fixed, above-average salary (no bonuses, no commissions)

    We offer you a stable and responsible role in a growing company where your work is valued.

    You will work independently, be part of a dedicated team, and play a key role in supporting our French-speaking customers.

    If you are reliable, enjoy taking on responsibility, and value long-term collaboration, we look forward to meeting you.

    About Parkosecure GmbH

    Parkosecure GmbH
    Parkosecure GmbH

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