Givebutter is a nonprofit fundraising and CRM platform empowering millions of changemakers to raise more, pay less, and give better. We are seeking a Phone Support Specialist to join our Customer Support team.
Requirements
3+ years of experience as a Phone Support Agent
2+ years in technical or product-related support
Remote experience preferred
Excellent written and verbal communication skills in English
High adaptability and positive attitude in a dynamic environment
Experience using help desk software and remote tools
Agents must provide their own computer (at least 8GB RAM) and stable internet (preferably wired and at least 50mbps)
Noise-canceling headphones with a dedicated microphone will be provided by Givebutter once an agent completes their first 60 days of training Benefits
Remote Work
Job Security
Health Insurance
Holiday Pay
Performance Bonuses
PTO
Additional annual leaves
Charitable Giving
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