Join Our Team at Duncan Solutions, LLC
Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more.
This is a remote position with eligibility in the following states: AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KS, LA, MD, MA, MI, MO, MN, NJ, NY, NC, OH, PA, SC, TN, TX, VA, WA, WI, WV, D.C. Candidates must reside in one of the following locations for consideration.
Please note: Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements.
This role will offer $85,000 - $100,000 annually, depending on experience, skills, and location.
Monday–Friday schedule aligned to business hours, with participation in after-hours, weekends, or on-call support rotations as needed.
The IT Solutions Analyst – Cybersecurity is responsible for supporting the design, implementation, and continuous improvement of security operations and engineering capabilities across the organization. This role serves as a technical contributor and analytical resource within the Cyber Team, supporting security monitoring, incident response, vulnerability management, and the engineering of security controls and tooling. The Analyst works closely with the CISO and Cyber Team to identify security gaps, operationalize threat intelligence, and ensure that security solutions align with organizational risk tolerance, compliance requirements, and operational standards.
Triage and respond to Tier 1 & Tier 2 security incidents and alerts, including initial investigation, containment actions, and escalation in accordance with the incident response process
Monitor security event queues, analyze alerts from SIEM and other security tooling, and document findings and resolutions to support shared knowledge and continuous improvement within the Cyber Team
Analyze existing security systems, architectures, and data flows to identify vulnerabilities, coverage gaps, or improve detection, response, or operational efficiency
Translate business requirements into documentation, detailed functional specifications, process flows, and user stories
Assist in developing, executing, and supporting security validation and testing activities
Analyze trends in security events, alerts, and incidents to identify emerging threat patterns, detection gaps, or operational improvement opportunities
Document system behavior, requirements, test results, and process changes
Assist with security incident investigation, root-cause analysis, and post-incident review to drive improvements in detection and response capabilities
Ensure security operations and engineering activities align with applicable compliance requirements, security frameworks (NIST 800-53, PCI-DSS) and internal policies and standards
What You’ll Need to Succeed
Hands-on experience with security tools (SWG, CASB, ZTNA, Cloud SIEM, EDR/XDR, DLP)
Strong analytical, problem-solving, and documentation skills
Excellent verbal and written communication skills, ability to explain technical concepts to non-technical audiences
Understanding of encryption, authentication, and secure protocols
Experience supporting security control testing, or penetration testing activities
EDUCATION / EXPERIENCE / SKILLS
High School Diploma or GED from an accredited institution
2-3 years of experience in cybersecurity, security operations, IT security analysis, or a related security role
Associate's or Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field
Familiarity with security frameworks and standards (NIST 800-53, STIGs)
Experience with AWS cloud security
Basic experience with query languages or scripting (KQL, SPL, SQL, Python)
Industry-recognized security certifications (GSEC, Security+, CySA+, SSCP)
Physical Demands and Working Conditions
Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include:
Medical, Dental, & Vision Insurance
Medical, Dental, & Vision Insurance
Healthcare & Dependent Flexible Spending Accounts (FSA)
Health Savings Account (HSA) with Employer Contribution
Company Paid Life and AD&D Insurance
Company Paid Short- & Long-Term Disability
Employee Assistance Program (EAP)
401(k) with Employer Match (Traditional/Roth/Safe Harbor)
Paid Time Off
10 Company Holidays
PTO Accrual
Sick Time Accrual
Parental Leave
Jury Duty
Military Leave
Bereavement
Other Voluntary Benefits
Life and AD&D Insurance for Employees/Spouse/Child(ren)
Critical Illness
Accident Insurance
Dependent Care Flexible Spending Account (DCFSA)
This position requires the ability to obtain a government security clearance. U.S. citizenship is required. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.
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Salary: $85,000 - $100,000
Duncan Solutions, LLC is a full-service transportation management company that connects people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, the company serves municipal and commercial clients with comprehensive services including citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, and customer service center operations. Duncan Solutions also offers integrated on-street parking management and other transportation-related solutions that help optimize urban mobility and municipal revenue collection.
