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    Manual

    Data Analyst

    Manual
    Full-time
    Verified Remote
    London - HybridData ScienceToday

    About this role

    Data Analyst

    Department

    Data

    Location

    London

    Work Type

    Hybrid (3 days per week in office)


    About Voy

    VOY is a fast-growing Healthtech scale-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. Healthcare is broken. We're fixing it — and we need your help.

    Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).


    The Opportunity

    This is a high-impact role where the insights you surface and the dashboards you build directly influence how our teams operate and how well we support our patients.


    Who You Are

    • You have strong SQL skills and can write queries confidently to extract, transform and analyse data

    • You're comfortable with data visualisation tools and understand how to design dashboards that are intuitive and actionable

    • You think carefully about data—what metrics mean, what the data is actually telling you, and how to communicate it clearly

    • You're curious and self-driven, comfortable exploring datasets to uncover insights and answer difficult questions

    • You're a natural communicator who can translate analytical findings into clear, actionable recommendations

    • You collaborate well with both technical and non-technical stakeholders and take ownership end-to-end

    • You're excited about working in a fast-paced environment and motivated by the idea that your work helps improve patient outcomes at scale


    What You Will Do

    Translate Data Into Insight

    • Conduct ad-hoc analyses to answer business questions from stakeholders across Operations, Finance, Clinical and Programme teams

    • Identify trends, patterns and anomalies in operational and clinical data that impact service delivery and patient outcomes

    • Present findings in clear, compelling ways that drive decision-making across the organisation

    Build and Maintain Dashboards & Reports

    • Design and build dashboards in Looker that track key metrics across the business—from programme delivery KPIs to financial performance

    • Develop automated reports that keep stakeholders informed without requiring manual updates

    • Ensure dashboards are accurate, performant and easy to navigate for end users

    Contribute to Data Quality & Modelling

    • Write clear, optimised SQL to query and manipulate data reliably

    • Collaborate with the Data Engineering team on data modelling, dbt transformations and data governance

    • Identify and escalate data quality issues and help ensure consistency across systems

    • Help define and track metrics that matter, ensuring every KPI is well understood and correctly calculated

    Partner Across Teams

    • Work closely with stakeholders across Operations, Clinical, Finance and Programme Delivery to understand their data needs

    • Communicate complex data concepts in a way that's accessible to non-technical stakeholders

    • Help drive adoption of data-driven thinking and self-serve analytics across the organisation


    What We Need From You

    • 2-4 years of experience in a data analyst, business analyst or similar analytics role

    • Proficiency in SQL—you can write queries to explore, filter, join and aggregate data reliably

    • Experience with at least one BI/visualisation tool (Looker, Tableau, Power BI, or similar)

    • Familiarity with modern data stacks and tools (BigQuery, Snowflake, PostgreSQL, dbt are all helpful)

    • Strong analytical and problem-solving skills with an eye for detail

    • Excellent communication skills—able to explain complex findings clearly to diverse audiences

    • This is a hybrid role requiring 3 days per week in the office


    Experience You May Have

    • A degree in a quantitative subject (Statistics, Mathematics, Computer Science, Economics, etc.)

    • Experience in healthcare, public health or regulated industries

    • Exposure to Python or R for data analysis and statistical work

    • Experience working in fast-growing, high-impact environments

    • Familiarity with dbt or other data transformation frameworks

    About Manual

    Manual
    Manual

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