Position Summary
The Part-Time Data Operations Associate (Day Shift) supports the Sample and Data Operations team through a combination of administrative and operational activities that help ensure respondent records, materials, and cases are accurate, complete, and ready for Field and CATI operations. The role includes production activities such as electronic tracing, contact data updates, returned mail processing, data entry, database maintenance, document preparation, tracking and quality assurance.
Conduct electronic searches to identify updated contact information for respondents, alternate contacts, and businesses using subscription and public databases (e.g., LexisNexis, Accurint, etc.)
Update respondent records within the tracing database with newly identified information
Track and process returned mail and update records accordingly
Perform data entry using Excel, Access, and survey platforms (e.g., VOXCO)
Maintain and update databases and tracking systems with high accuracy
Assist in maintaining process documentation, schedules, and tracking logs
Provide general administrative support to the unit
Complete assignments from the Sample and Data Operations Manager
Assist with special projects and other duties as assigned
Requirements AND Key Competencies
Option 1: Part-time (e.g., 8:00 am – 2:00 pm), with flexibility based on operational needs
Option 2: Part-time afternoon, evening shift (2:00 pm – 7:00 pm), with flexibility based on operational needs
Saturdays with flexibility based on operational needs.
High school diploma required
Intermediate computer skills: able to navigate within databases and electronic search engines; able to adapt quickly to new computer systems
Ability to work up to 30 hours per week
May include weekend shift availability
Ability to perform repetitive tasks
Excellent communication skills
Strong critical thinking skills
Good attention to detail
Ability to work well independently or in a team environment and in a fast- paced environment
Ability to follow instructions
Self-starter
Typical Physical Demands and Working Conditions
Decision Information Resources is a data operations and survey research company that specializes in sample management, data collection, and respondent contact services. The company operates Field and CATI (Computer-Assisted Telephone Interviewing) operations, utilizing electronic tracing databases and subscription services like LexisNexis and Accurint to maintain accurate respondent records. They support survey operations through comprehensive data management, including contact data updates, returned mail processing, and database maintenance across multiple platforms such as VOXCO.
