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Data Services Associate

Boldr logo

Location
Philippines
Boldr

Job Description

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

  • Execute processes assigned by the client and/or management.
  • Ensure defined productivity targets are met.
  • Ensure defined quality targets are met.
  • Identify process improvement opportunities as they arise.
  • Reports process deficiencies to ensure accurate execution of tasks.
  • creating and finishing projects assigned by the client.
  • Collaborate with internal and external teams in completing projects.
  • Review submissions.

Requirements

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

  • Curious and authentic, just like us! #beboldr.
  • An analytical and critical thinker, with an eye for even the most minute of details.
  • Passionate about client satisfaction.

YOU HAVE…

  • Bachelor's / College Degree in any field you’re passionate about!
  • Basic knowledge of Salesforce is a plus.
  • Experience in using CRM and other similar applications or tools.
  • Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
  • Previous experience in a Client-facing role.
  • Excellent verbal and written communication skills in English language.
  • Strong attention to detail.
  • Adaptable
  • Fast learner / Open to learning
  • Able to work independently
  • Extroverted
  • Strong work ethic

Benefits

  • Health Insurance
  • Training & Development
  • HMO on-day-one
  • Paid Bereavement & Family Leave
  • Maternity Leave
  • Paternity Leave
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Solo/Single Parent Leave
  • Special Leave Benefits for Women
  • Mental Health Support

Advice from our career coach

As a Data Services Associate at Boldr, you will be responsible for executing processes defined by the client and management, requiring keen attention to detail and a willingness to learn new processes. To stand out as an applicant, it is crucial to showcase your ability to work independently and collaboratively, as well as strong communication skills and adaptability. Here are some specific tips to help you standout:

  • Demonstrate your analytical and critical thinking skills, emphasizing your attention to detail in previous roles.
  • Showcase your passion for client satisfaction and experience in client-facing roles.
  • Highlight your proficiency in cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.
  • If applicable, mention any basic knowledge of Salesforce or experience with CRM tools.
  • Emphasize your ability to identify process improvement opportunities and work towards enhancing productivity and quality targets.
  • Illustrate your strong work ethic and ability to give 110% in everything you do, aligning with Boldr's core values of Curious, Dynamic, and Authentic.

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