Department Manager, PMO (Non-tech)
- Pay
- Unavailable
- Hiring in
- Unavailable
Responsibilities:
Driving Strategic Alignment & Governance
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Partner with executives to review, prioritize, and approve all new initiatives, ensuring the entire project portfolio directly supports the organization's strategic vision and financial plan.
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Establish and run the formal governance structure (Steering Committees, tollgate reviews), managing the processes that decide which projects start, continue, or stop.
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Oversee company-wide resource demand for projects (people and budget), identifying and resolving critical conflicts to maximize delivery capacity and prevent over-commitment.
Standardizing Delivery & Quality
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Define and roll out a consistent, effective project and program management methodology (e.g., Agile, Waterfall, Hybrid) used across all departments.
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Select, implement, and maintain the central PMO tools and reporting dashboards, ensuring all teams use standard documents (charters, risk logs) for consistency.
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Conduct regular project audits and stage-gate reviews to ensure initiatives comply with established quality standards and are using reliable data.
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Develop the standard process for consistently identifying, assessing, and escalating high-level risks and issues across the portfolio.
Support, Reporting & Enablement
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Own the collection and analysis of portfolio data. Produce clear, actionable executive-level reports and dashboards that track Key Performance Indicators (KPIs) like schedule, budget, and expected business benefit realization.
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Oversee consolidated portfolio budget tracking, ensuring project spending remains within defined targets and benefits are tracked for realization.
Key skills:
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Bachelors degree in Business Administration, Finance, or a related field. A Master's degree is a plus.
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5+ years of progressive experience in Project, Program, or Portfolio Management.
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2+ years of dedicated experience managing a PMO function or leading a team of Project/Program Managers.
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Demonstrated success in establishing or significantly maturing PMO processes, governance, and reporting systems within an organization.
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Proven experience working directly with C-level and Executive leadership on strategy formulation and portfolio reviews.
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Expert knowledge of various project delivery frameworks (e.g., Agile, Waterfall, Hybrid) and the ability to tailor them to organizational needs.
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Strong capability in budget management, variance analysis, financial forecasting, and tracking return on investment (ROI) or benefit realization.
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High proficiency in generating and analyzing data using tools like Excel and creating executive-level reports and dashboards using platforms like Power BI or Tableau.
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Ability to translate the organizations high-level strategic goals into a tangible, prioritized project roadmap.
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Analytical mindset focused on root-cause analysis and proactive risk mitigation at the portfolio level.
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