Responsible for implementing and supporting Digital Application solutions across the assigned region. Interacts regularly with internal stakeholders (Sales, Customer Success, Marketing, Product Management) and external customers (clinics, labs, distributors) to ensure high-quality adoption and usage of CooperSurgical solutions.
The Digital Application Specialist is responsible for delivering technical application support for Digital solutions, including RI Witness. This includes project management, training, customer engagement, and post-installation support. The role is key to ensuring customer success and enabling commercial growth.
CooperSurgical, Inc. (CSI) is a medical device company that operates globally in the surgical and healthcare sectors. The company maintains robust post-market surveillance and recall management systems to ensure product safety and regulatory compliance. CSI manages complex regulatory activities including Health Hazard Evaluations, Corrections and Removals, and interactions with regulatory authorities across multiple jurisdictions. The company demonstrates a commitment to continuous improvement in its recall processes and maintains dedicated teams to manage these critical quality and safety functions.