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    Expert VA

    Director of Business Systems & Automation

    Expert VA
    Full-time
    Verified Remote
    RemoteGeneralToday

    About this role

    This is a remote position.

    We're looking for a leader who enjoys solving business problems through systems, technology, automation, and AI.

    This isn't an IT support role.

    It isn't about maintaining software.

    It's about designing how an organization works.

    If you've ever looked at a process and thought,"There's a better, faster, smarter way to do this,"you'll probably enjoy this role.

    You'll work directly with the CEO and leadership team to improve workflows, automate repetitive work, increase visibility across the business, and help build a more scalable organization.

    What You'll Own

    • Design and improve the systems that power the business

    • Simplify workflows and eliminate manual processes through automation

    • Improve how teams collaborate, communicate, and access information

    • Build dashboards and reporting that help leaders make better decisions

    • Identify opportunities to use AI and automation to improve productivity

    • Lead business systems initiatives from idea through implementation

    • Partner with leaders across the organization to solve operational challenges

    • Lead and mentor a small technical team

    Requirements

    What We're Looking For

    We're looking for someone who has successfully improved how organizations operate.

    You may be a great fit if you've:

    • Led business systems, automation, or digital transformation initiatives

    • Improved workflows across multiple departments

    • Built reporting or operational visibility for leadership teams

    • Introduced automation or AI that created measurable business improvements

    • Worked closely with executives to solve business—not just technical—problems

    Technical Experience

    Experience with some of the following is highly desirable:

    • Microsoft 365

    • SharePoint

    • Teams

    • Power BI

    • Power Automate

    • Microsoft Copilot

    • Business intelligence and reporting platforms

    • Workflow automation tools

    • AI productivity tools

    You'll Thrive Here If You...

    • Think like a business leader first and a technologist second

    • Enjoy solving complex operational problems

    • Naturally look for ways to improve systems and processes

    • Can communicate equally well with executives and technical teams

    • Like building things that create long-term impact—not just quick fixes

    Why Join Us?

    This is a rare opportunity to shape how an entire organization operates.

    Your work won't be measured by how many systems you maintain. It'll be measured by how much faster, smarter, and more effective the organization becomes because of the systems you build.

    You'll have direct access to executive leadership, the freedom to recommend better ways of working, and the opportunity to leave a lasting impact across the business.

    Benefits

    -100% Work from Home

    • 9 am - 6 pm EST

    • HMO

    -Paid Leaves

    About Expert VA

    Expert VA
    Expert VA

    Expert VA provides executive-grade virtual assistant services designed for CEOs, founders, executives, and business owners who need strategic support beyond task completion. The company offers specialized services across revenue generation (appointment setting, lead generation, ISA/OSA), operations (CRM management, accounting support, transaction coordination), and client experience (customer support, digital marketing, social media management, e-commerce support). Each virtual assistant is rigorously vetted, trained, and certified through the Expert VA Academy, then strategically matched to clients based on their specific goals, workflows, and culture. The company emphasizes alignment-first execution, professional polish, and strategic awareness, backed by a 95% client retention rate and dedicated account management for ongoing performance optimization.

    Hiring remote talent?

    Reach active remote job seekers from $149.

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