This is a remote position.
Job Description
This is our most senior and broadest role — designed for someone who can grow into General Manager. You'll diagnose what's really happening across an organization, redesign how it works, and stay engaged all the way through implementation and adoption. You'll also help build and close new client engagements — part sales, part transformation leader, part chief integrator.
What You'll Own
Diagnose organizational reality across people, process, and technology
Design or redesign structures, workflows, and management systems
Turn approved direction into real plans with owners, dependencies, and evidence of results
Coordinate implementation and training — and verify it actually worked
Lead client discovery and translate client needs into the right engagement
Contribute to proposals, presentations, and closing new business
Challenge executives — including the CEO — constructively when the evidence calls for it
Requirements
What We're Looking For
Significant leadership experience in organizational effectiveness, transformation, consulting, or general management
A track record of moving initiatives through implementation and adoption — not just recommending change
Strong client-facing communication skills
Real sales or business development experience
Advanced, practical use of AI and technology-enabled workflows
Bonus Points
Experience commercializing or productizing a service
History of leading cross-functional teams through resistance and change
Bachelor's degree or equivalent demonstrated capability
You'll Thrive Here If You...
Want ownership of a problem from diagnosis all the way through to proof it worked
Are comfortable pushing back on leadership when the evidence supports it
See yourself growing into a General Manager or broader leadership role
Benefits
Benefits
HMO (health insurance)
Paid time off (PTO)
Work from anywhere
Opportunities for promotion
Pay raise
Expert VA provides executive-grade virtual assistant services designed for CEOs, founders, executives, and business owners who need strategic support beyond task completion. The company offers specialized services across revenue generation (appointment setting, lead generation, ISA/OSA), operations (CRM management, accounting support, transaction coordination), and client experience (customer support, digital marketing, social media management, e-commerce support). Each virtual assistant is rigorously vetted, trained, and certified through the Expert VA Academy, then strategically matched to clients based on their specific goals, workflows, and culture. The company emphasizes alignment-first execution, professional polish, and strategic awareness, backed by a 95% client retention rate and dedicated account management for ongoing performance optimization.
