The Director of Client Growth leads the Client Growth function for Acquisition.com's Advisory Practice, focusing on retaining clients, expanding relationships, and increasing lifetime value. This is a builder-operator role that requires creating structure where it does not yet exist and scaling it as the business grows.
Requirements
7+ years in Client Success, Account Management, or similar roles, with 3+ years leading a team at Director level or equivalent
Experience managing and scaling a team of 5+ client-facing team members with clear ownership of performance and outcomes
Proven ownership of retention and expansion metrics such as NRR, GRR, or renewal rate in a revenue-carrying role
Experience building and operating systems inside a CRM such as HubSpot, including workflows, automation, and reporting Benefits
Flexible Unlimited Paid Time Off and Company-wide Holidays
Employer sponsored Medical, Dental, & Vision plans
$1,950 annual Employer HSA contribution
FSA options including dependent care
Employee assistance program and mental health resources
Employer match program for 401(k), eligible for both Traditional and Roth accounts
$1,200 annual wellness reimbursement through JOON that supports health, family care, pet care, fitness, and more!
