Davies Group | Property Claims DivisionAre you a commercially driven leader with a passion for delivering exceptional customer outcomes, building high-performing teams, and driving operational excellence across complex supply chains?
At Davies, we're looking for an experienced Supply Chain & Procurement Director to play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property, this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners.This is far more than a procurement role. You'll be at the forefront of supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. If you're a proven leader with deep expertise in property insurance, building repair, and supply chain management, this is an opportunity to make a lasting impact in a market-leading organisation.What will your day look like:
As Supply Chain & Procurement Director, you will:
Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement.
Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers.
Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management.
Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value.
Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences.
Monitor operational performance through robust reporting, data analysis, and KPI management.
Provide strategic insight and recommendations to support business growth and operational excellence.
Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader.
Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives.
Drive innovation, efficiency, and continuous improvement across the supply chain and repair network.
Knowledge and Abilities:
We're seeking an experienced leader who combines commercial acumen with operational expertise and a genuine passion for people and customer delivery.
You'll bring:
Extensive leadership experience managing large operational teams directly and through senior management structures.
A minimum of 10 years' experience within the Property Claims sector, with strong knowledge of property insurance and building repair services.
A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control.
Experience managing complex supplier networks, repair contractors, or supply chain partnerships.
Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike.
Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements.
Exceptional communication skills, both written and verbal.
A customer-first mindset with a passion for service excellence.
The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus.
A full, clean UK driving licence.
Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Davies North America is a professional services firm specializing in insurance and regulated sectors, operating as a vital part of the global Davies Group. The company helps businesses navigate risk, optimize operations, and drive transformation through cutting-edge technology and top-tier professional services. They provide premium audit services, risk management solutions, and coordinate audit activities across multiple insurance lines including workers' compensation, general liability, garage, and auto liability. Davies North America combines innovation with expertise to support clients in managing complex insurance and compliance requirements.
