Director, Product & Delivery

Job Information

Job Title: Director, Product & Delivery

Job Requisition ID: 56061

Ministry: Technology and Innovation
Location: Remote across Alberta
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: July 11, 2024
Classification: Senior Manager Zone 2 (M42Z2)
Salary: $4,274.26 to $5,427.68 bi-weekly ($111,558 - $141,662 / year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next-generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.

The Product branch within DDD is accountable for partnering with ministry programs to frame problems and deliver evidence-based solutions through design and delivery of technology and services.

Role Responsibilities

The Product branch is looking for a Director of Product & Delivery. This position reports directly to the Executive Director of Product.

The responsibilities of this role include:

• Overseeing design and delivery teams through the product lifecycle to release, support, and continuously improve products of significant scale and complexity.
• Assembling and tuning effective teams with appropriate balance of design, development, architecture and domain knowledge.
• Ensuring the product maintains alignment with business direction and priorities through continual assessing, updating and communicating with users and stakeholders.
• Analyzing data on ‘why’ and ‘how’ users use the product to better understand design and development requirements.
• Providing leadership, coaching and mentoring to multi-disciplinary teams to embrace agility, flexibility, responsiveness and leading-edge practices.
• Embedding agile principles and creating an environment that embraces an iterative approach with the ability to adjust to changing priorities, political direction, and demands of technology and users.

To be successful in this position, you will demonstrate:

• A practitioner’s understanding of formal Product Management including frameworks such as discovery/alpha/beta/live.
• Experience recruiting and leading top performing Product Managers.
• A track record of iterative, user-centred, data-driven digital delivery.
• Expertise in Internet-era ways of working.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

1. Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
2. Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
3. Develop self and others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.
4. Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
5. Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.
6. Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
7. Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• A university degree in a related field such as Design, Product Management, Public Administration, Computer Science, Commerce, or Communication.
• Minimum six (6) years of progressively responsible management experience in large or complex organizations supporting strategic areas. See below for equivalencies.
• Previous leadership experience.
• Experience in a formal product-focused, prototype-driven environment working on cross-functional agile teams.
• Experience in innovation practices and digital transformation within government, including leading cross-functional delivery teams.
• Service transformation, digital standards, and human-centred design experience.
• Sound knowledge and understanding of Agile design methodologies, practices, and principles (design research and user input, prototype design and testing).

Equivalencies:

• A related two-year diploma in computer technology or a related discipline from a recognized post-secondary institution and eight (8) years related experience; or
• A related one-year certificate from a recognized post-secondary institution and nine (9) years related experience; or
• A minimum of ten (10) years related experience.

Assets:

• Experience in a public sector digital transformation organization such as Canadian Digital Service or Code for Canada.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 36.25 hrs/week - Monday to Friday

Location: Remote across Alberta with some travel required occasionally.

This position is eligible for remote work. You must reside in Alberta to work remotely.

Final candidates will be required to undergo a security screening.

Note – A written assessment may be administered as part of the screening process.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Pension plan:
  • Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Sam Thomas Mathew at [email protected].