Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
The Diversion Control Investigator supports the Diversion Control Program through investigative research and other duties, as assigned.
Shift 8am - 5:00pm PT
Primary Duties and Responsibilities
Assists in the implementation and operation of the Diversion Control Program.
Conducts investigative research via the Internet and public record databases.
Conducts Customer Due Diligence (DD) and Suspicious Order Monitoring (SOM) Investigations.
Monitors and adjusts customer OMP parameters, according to Diversion Control Program policy, as required.
Acts as liaison and maintains contact with Sales and Customer Maintenance departments regarding diversion control concerns, as necessary.
Acts as liaison with distribution center compliance teams.
Generates and reviews statistical data on a monthly basis, as directed.
Assists with DC pre-audit preparation and interviews with state and federal regulators
Assists with targeted, on-site pharmacy visits, as assigned.
Assists with internal associate training on the Diversion Control Program to other ABC business units, as assigned.
Thoroughly organizes and documents all investigative and due diligence process results for future retrieval pursuant to the request of regulatory authorities.
Collaborates with peers and directors to work through duties and expectations
Documents all work in a timely and organized fashion for future retrieval purposes.
Willingness to travel.
Performs related duties, as assigned.
Experience and Educational Requirements:
Requires broad training in fields such as criminal justice, business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year degree program or equivalent combination of experience and education. Normally requires minimum 3 years of industry related experience.
Minimum Skills, Ability and Knowledge Requirements
Excellent organization and administrative skills.
Excellent computer skills including Microsoft Office and preferably familiarity with SAP.
Strong written and verbal communication skills
Strong research skills.
Ability to multi-task.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit
Full timeSalary Range*
$43,300 - 79,310*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/NewYork/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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Affiliated Companies:
Affiliated Companies: AmerisourceBergen Services Corporation
Cencora, formerly known as AmerisourceBergen, is a healthcare services and pharmaceutical distribution company that operates at the center of health. The company provides patient and provider support services, pharma commercialization services, and regulatory and quality management solutions for medical devices, in vitro diagnostics, and combination products. Through its Innomar Strategies business, Cencora delivers comprehensive support including patient assistance programs, call-center operations, case management, and pharmaceutical market research initiatives. The company is committed to creating healthier futures by connecting patients, healthcare providers, and pharmaceutical/biotech companies through innovative service offerings.
