At TELUS Digital, we help the world's biggest brands build smarter technology. As an E-commerce Product & Search Relevancy Expert, your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion.
Create Pairs: Match products based on color, pattern, and style so they are visually consistent.
Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling).
Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound.
Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines.
Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear).
Experience: A proven track record in search relevancy, product categorization, or e-commerce content moderation and annotation.
Education: A minimum of a Bachelor's in any field.
Analytical Skills: The ability to learn and differentiate between technical product categories quickly.
Attention to Detail: High sensitivity to visual aesthetics and the ability to spot subtle mismatches in style or price positioning.
Efficiency: Comfortable navigating large datasets and high-volume SKU catalogs while maintaining quality standards.
English Proficiency: Minimum B1 (Intermediate) level to navigate technical documentation and product attributes.
In order to be hired into the community, you'll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.
Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.
Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.
This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.
Jobs for Humanity is a dynamic international IT company focused on delivering excellent customer support and building strong client relationships worldwide. The company operates across multiple service lines, including customer support operations with multilingual call center services, private equity fund accounting and investor services, and enterprise IT services delivery. The organization serves global clients with a emphasis on professionalism, clear communication, and continuous growth in a collaborative, multicultural environment. Jobs for Humanity values professional development and offers opportunities across customer support, financial services, and enterprise technology consulting.
