Engineering Manager

See yourself at Twilio.

Join the team as our next Engineering Manager, Warehouse Activation

Who we are why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to manage and grow a team focused on Twilio Segment Warehouse Activation.

As an Engineering Manager in the Warehouse Activation group, you’ll build and scale systems that process 1B+ rows per month, helping our customers unlock value of our customer data platform (CDP). The team you build and oversee will have a deep understanding of large distributed systems and data processing at scale. In addition, the systems you manage connect directly to customer Data Warehouses such as Snowflake and Databricks. In your role you will be responsible for understanding Data Warehouse APIs and how to best integrate with these systems at high scale.

You’ll be responsible for managing engineers, leading execution, and guiding the technical decisions of the team to deliver high business impact. You’ll also need to be able to articulate the trade-offs between cost and performance and design solutions that balance reliability, performance, and product velocity.

Responsibilities

In this role, you will:

• Lead a team of backend engineers to scale and operate foundational services.
• Set the technical vision for your team and be accountable for team plans and deliverables.
• Grow and develop a high-performing team of hardworking and motivated engineers.
• Ensure your team delivers high output with strong ownership and impact.
• Consider how to best integrate with customer configured Data Warehouses such as Snowflake and Databricks, informing our roadmap.
• Partner with platform and application teams to deliver customer success with their use cases.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 8+ years experience writing production-grade code in a modern programming language.
• 2+ years of engineering management experience.
• Strong theoretical fundamentals and hands-on experience designing and implementing highly available and performant fault-tolerant distributed systems.
• Experience programming in one or more of the following: Go, Java, Scala, or similar languages
• Well-versed in concurrent programming, along with a solid grasp of Linux systems and networking concepts.
• Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google Compute Platform (GCP)
• Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
• Experience shipping services (products) following CI/CD development paradigm.
• Deep understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)
• Domain expertise in the Modern Data stack with experience in developing cloud-based data solution components and architecture covering data ingestion, data processing and data storage
• Have a track record of successfully leading teams, large projects, or owned and built an important, complex system end to end
• Ability to influence and build effective working relationships with all levels of the organization
• Are passionate about enabling other developers through your leadership and driving teams to efficient decisions
• Excellent written and verbal communication skills.
• Experience with Data platforms and Data Warehouses is a plus.
• BS in a relevant field or related work experience.

Location:

This role will be remote and based in India.

What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.