As an Enterprise Account Manager you will play a pivotal role in ensuring the success and satisfaction of our enterprise-level clients. You will be the primary point of contact for our Association and MLS clients, understanding their unique business needs, and orchestrating the delivery of our solutions to drive value and promote long-term partnerships. The ideal candidate has the drive to exceed sales quotas and is extremely detail-oriented and motivated.
KEY RESPONSIBILITIES:
- Actively develop opportunities and understand clients' business goals, challenges, and objectives, and align our technology offerings to address their specific needs.
- Proactively engage with clients to provide insights, recommendations, and best practices to optimize their utilization of our solutions.
- Manage sales activities; calls, web meetings, and email communication to achieve successful engagement through relationship building.
- Actively research, develop, and perform detailed remote product demonstrations.
- Act as a client advocate within the company, effectively communicating client needs, feedback, and requirements to relevant teams.
- Work closely with product development and engineering teams to provide input on new features, enhancements, and improvements based on client feedback.
- Monitor and analyze clients' usage and engagement with our technology, identifying opportunities for upselling and cross-selling additional products or features.
Qualifications:
- Bachelor's degree in Business or related field; or equivalent experience required.
- Minimum of three (3) years related experience in software sales.
- Solid understanding of the real estate industry and technology landscape.
- Exceptional communication, interpersonal, and presentation skills.
- Ability to collaborate effectively across cross-functional teams.
- Proficiency in CRM (Salesforce preferred) and Microsoft Office Suite of products (Word, Excel, PowerPoint).
- Able to work in a fast-paced environment and easily adapt to changes.
- Impeccable time management and priority setting skills.
- Demonstrate capabilities and value of software products in virtual settings and in-person.
- The confidence to speak effectively with a range of business leaders and introduce, demonstrate, and solve for pain points that real estate companies encounter every day.
United States
