About the Opportunity
We support working families by providing supplemental and permanent benefit programs designed to offer long-term protection, education, and peace of mind. For over 60 years, our organization has worked alongside thousands of unions, associations, and member-based groups across North America, helping members better understand and access the benefits available to them.
Our focus is simple: provide dependable service, clear guidance, and lasting support to families who want to protect their financial future.
Position Overview
In this role, you will work directly with members who have requested information about their benefit options. You will help schedule appointments, explain available programs, answer questions, and guide families through a simple digital process from start to finish.
This position is ideal for someone who enjoys helping people, communicates clearly, and is comfortable working in a remote environment.
Responsibilities
Connect with members through inbound and outbound communication
Schedule and complete virtual or phone-based appointments
Review benefit options in a clear, professional, and helpful manner
Assist with online applications and required documentation
Maintain accurate records and follow established compliance standards
Provide a positive member experience from the first conversation through completion
Participate in ongoing training, coaching, and leadership development
What We’re Looking For
Strong communication and people skills
A positive, professional, and service-focused attitude
Ability to build trust and maintain strong relationships
Self-motivated, organized, and comfortable working independently
Confidence using computers, video calls, and online systems
Customer service or sales experience is helpful but not required
Must be legally authorized to work in the United States or Canada
What We Offer
Fully remote work-from-home opportunity
Flexible scheduling options
Weekly pay with additional monthly performance bonuses
Comprehensive benefits package, including health, dental, and life coverage
Ongoing training and mentorship
Career growth and leadership advancement opportunities
Recognition programs and travel incentives, including opportunities to earn all-expenses-paid trips to destinations such as the Bahamas, Cancun, and Las Vegas
Spade Recruiting is a remote-based staffing and recruitment company that specializes in connecting motivated individuals with sales and client support roles in the benefits and financial services industry. The company partners with over 44,000 unions across North America to help union members and association clients access supplemental benefits programs that protect families and strengthen financial security. Spade Recruiting focuses on education-driven client engagement, guiding families through available program options without cold calling or door-to-door prospecting. They operate a fully remote team across Canada and North America, providing comprehensive training, mentorship, and support to help individuals build long-term careers with advancement opportunities into leadership and management roles.
