Get ready to redefine what’s possible and discover your extraordinary potential. Here at Labcorp , you’ll have the opportunity to personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning.
Join us as we speed the delivery of groundbreaking therapies and anticipate tomorrow’s drug development challenges, creating new possibilities for our clients—and your career.
The Company - LabCorp
As one of the world's largest and most comprehensive drug development services companies, LabCorp has helped pharmaceutical and biotech companies develop one-third of the all prescription drugs in the marketplace today.
About the Job
The External Lab Manager (EL Manager) is a global role and serves as a liaison between external laboratories, internal Labcorp departments and clients. Among other duties, the External Lab Manager will be responsible to identify suitable labs and provide quotations for the specific testing requested by the client. When the testing is awarded the External Lab Manager will work closely with internal departments, the lab and the client (as needed), to get the testing set up for the study.
The External Lab Manager is also responsible to manage assigned labs for the ongoing clinical trials and ensure successful clinical trial delivery. Therefore, the External Lab Manager needs to build close relationships with internal and external stakeholders. The External Lab Manager also needs to develop expertise on how these labs are operating and be able to develop processes to work around internal and external limitations.
- The External Lab Manager hired for IVDR will in first instance mainly focus on the organization and collection of information for tests performed at external labs, in view of IVDR testing. This includes close contact with the External Lab managers managing the labs involved, contact with key contacts at those labs, and with reagent manufacturers to retrieve required documentation. You will also contribute to the development of a process around IVDR compliance going forward. Outside of that, and mainly in a later phase you will perform standard External Lab manager duties as listed below
- Participate to the creation and development of new the external lab model
- Responsible for managing the overall current process of the referral laboratories by researching potential referral laboratories based on the assay requests, contacting referral laboratories, negotiating services, and acting as the liaison for operational issues/needs of the customer.
- Attend the New Test Feasibility meeting and provides information about referral laboratory options.
- Based on New Test Feasibility meeting decision, contact and completes the referral laboratory worksheets and obtains the appropriate technical information needed to load the database, including but not limited to specimen collection requirements, reference ranges, turn around time, and regulatory requirements such as Research Use Only assays.
- Recipient of notification of changes in assays such as method changes from the referral laboratories. Updates referral laboratory worksheets and notifies WLOS of the modification.
- Provide support to CAIR / Reportable Issues pertaining to External laboratories, obtaining root cause and preventative actions from the referral laboratory or inside ELMS.
- Facilitates technical discussions with appropriate staff at the referral laboratories, Medical Affairs, Global Heads of CCLS, Scientists of CCLS, Project Management and/or Sponsor as needed to appropriately understand the client needs and the service capability of the referral laboratory.
- Acts as the primary resource for ELMS topics.
- Provide some support to the APH Program Manager for outsourced histology testing.
- Accountable for the implementation, monitoring and reporting of internal and external lab performance metrics and take corrective actions when appropriate.
- Develop and manage vendor relationships with key laboratories in order to influence positive client and Labcorp outcomes.
- Responsible for maintaining his/her complete up-to-date training file. Individual is responsible for ensuring he/she is trained and training is documented prior to performing a task. Individual is accountable for any deficiencies found in his/her training file.
- Provides technical information, both written and verbal, to Marketing, Sales, Sourcing, Project Management, WLOS and internal Labcorp CLS personnel.
- Participate in and/or lead process improvement initiatives to drive operational efficiency
Skills:
Minimum a bachelor degree in a scientific field
Demonstrated expertise in project management, change management and influencing without authority
Minimum 2 years of clinical trial management, vendor management or client relationship management
Knowledge of drug development and central laboratories
Proficient in Excel
Very quality minded with high focus on details
great communicator as well internally as externally including client facing
Good time management and being able to manage several priorities at the same time.
Problem resolution mind and team player
Proficient in English, as well speaking as writing and reading
Thrive personally and professionally at Labcorp
Working at Labcorp, you’ll continue to grow in our learning-based culture so you’ll know how to expertly respond and adapt as the industry continues to evolve. Here, you’ll put your education to work as you play a meaningful role in advancing healthcare and making a difference in people’s life.
In addition, Labcorp offers great benefits, global experience and the opportunity to work independently within a team-oriented environment.
Get to know Labcorp
At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.
Here, you can join our more than 75,000 employees, serving clients in more than 100 countries, as we work together to make a real impact on people’s lives
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
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