Role Overview
We are seeking a dedicated Field Service Technician II to join our team and serve our clients in the Toledo, Ohio area. The role will encompass expertly configuring and programming devices, overseeing system commissioning, and delivering comprehensive customer training. The position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction.
What You Will Do
Execute all Level I installer roles and responsibilities, demonstrate exceptional organizational skills, exhibit a deep understanding of project scopes and service expectations, assume leadership responsibilities, mentor Level 1 installers, establish and maintain regular communication channels, and showcase expertise in working with various systems.
Why It Might Be a Fit
The ideal candidate will have a minimum of 2 years of experience in a construction trade, advance knowledge of electricity, hands-on/field experience, and basic telecommunication knowledge. The role offers a competitive base salary, bonus and commission programs, paid time off, and a range of benefits including health insurance, disability insurance, and a 401k plan.
Requirements
Minimum 2 years with a previous construction trade
Advance knowledge of electricity (high and/or low voltage)
Hands-on/field experience from previous work experience
Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)
Ability to identify and use common low voltage cabling
Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing
Ability to read architectural drawings
Team management/supervisor experience
Previous experience completing projects within scope
Previous experience with service ticketing processes
Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
Excellent communication skills
Must have valid US Driver’s license Benefits
Competitive base salary
Bonus and commission programs
Paid Time Off (PTO)
Volunteer Paid Time Off (VTO)
100% employer paid family health insurance premium
100% employer paid disability insurance
100% employer paid dental & vision insurance
401k with Safe Harbor contributions from company annually
Profit sharing opportunities
