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    Dixio

    Financial Messaging Expert

    Dixio
    Full-time
    Verified Remote
    RemoteMarketingToday

    About this role

    Description

    We are hiring!

    DiXiO is on a mission to innovate financial messaging, and now, you can be part of it too!

    We are looking for a Financial Messaging Expert who will help us make our clients happy identifying their need, onboarding them on our platform & answering any of their requests regarding Financial Messaging solutions.

    Things you will do:

    You’ll be responsible for managing your own portfolio of customers.

    • Onboard new customers Attend clients' meetings during pre-sales stage

    Determine customer requirements and goals of his target SWIFT infrastructure

    Define the scope of the project, plan timelines, set deadlines

    Help the customer in the technical set-up of its SWIFT platform

    Coordinate end-to-end tests

    Provide reporting to management about progress, risks & mitigations

    • Support existing customers Provide client support on their Financial Messaging / SWIFT related queries

    Answer to Jira tickets within given SLA

    Train customer staff on how to use SWIFT / our platform

    Help identify performance improvement opportunities for assigned clients

    Occasionally, travel to client locations to collaborate with their teams

    In parallel, you’ll play a key role internally to help DiXiO grow:

    Participate in Brainstorming Sessions related to Strategic Initiatives at the company

    Participate in Continuous Improvement Process by sharing ideas for improvement

    Work with Sales Team & IT Team to imagine future products & services

    Provide guidance and mentoring for new employees and/or colleagues in other departments

    Deliver training for internal teams

    Why You Will Love Working with Us:

    If you are searching for an organization that invests in your professional career, look no further. We provide our Experts with the tools and resources needed to achieve their career aspirations. Plus, we are 100% remote, so you can work from anywhere, avoiding the 8:00 AM traffic. Our team enjoys unlimited leave days to maintain a healthy work-life balance.

    About DiXiO

    DiXiO is a leading financial infrastructure platform connecting institutions to banks & leading financial rails worldwide. Our clients are banks, asset managers, investment funds, fintechs and corporates in more than 60 countries.

    Requirements

    Things that you need to succeed on this job:

    • 3 – 7 years of experience in the field

    • Strong knowledge of SWIFT connectivity solutions & other SWIFT services

    • Strong knowledge of Financial Messaging protocols: SwiftNet, API, Host to Host

    • Strong knowledge of MT and MX (ISO20022) messages

    • Good understanding of the financial industry ecosystem

    • Proficient in English and Spanish

    About Dixio

    Dixio
    Dixio

    DiXiO is a leading financial infrastructure platform that connects institutions to banks and financial rails worldwide. The company specializes in financial messaging solutions, particularly SWIFT connectivity and related services. DiXiO serves a diverse clientele including banks, asset managers, investment funds, fintechs, and corporates across more than 60 countries. The platform enables these institutions to manage financial messaging protocols including SwiftNet, API, Host to Host connections, and both MT and MX (ISO20022) messages.

    Hiring remote talent?

    Reach active remote job seekers from $149.

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