Provide fantastic customer experience for the fantasy entertainment leader!
During this challenging period, when people contact for assistance, a work from home representative is usually the one who responds to calls and messages for help.
Make use of this opportunity to be peoples connection to Teleperformance Greece: friendly, helpful, and real, while working at the comfort of your home!
Join our team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!
This is an opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.
As a member of our Customer Support team, you will be delivering superior customer experience to the subscribers of a top streaming service.
Apply now and get ready to welcome this new challenge!
Be part of a company that treats remote employees as part of its family.
What you will do:
Communicate through chat & phone with subscribers
Answer how-to questions about payments
Troubleshoot streaming and content issues
Assist subscribers with how-to questions & navigating on the given application
Qualifications:
Native or near-native level in Finnish
Good knowledge of English language (B2+ level)
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support/ assistance will be considered as an advantage
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Fully paid training by certified instructors
Patrique Mercier Recruitment ES is a recruitment agency that collaborates with a leading multinational IT Security Software company specializing in cybersecurity and antivirus protection. The company they partner with offers multiple levels of protection for home devices to safeguard users from viruses and online threats. Patrique Mercier Recruitment facilitates customer service and technical support roles for this world-leading cybersecurity provider, helping internet users maintain safe browsing experiences. The recruitment agency focuses on placing multilingual customer service consultants and agents across European locations including Greece, Bulgaria, and other regions.
