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(fluent Serbian) Outreach Customer Consultant (Serbia)

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Location
Serbia
SupportYourApp

Job Description

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as Outreach Customer Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What You Will Do:

  • Conduct market research
  • Make outgoing calls to potential customers
  • Assist potential customers with registration
  • Meet team KPIs
  • Securely work with customers’ sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

  • Fluent Serbian and intermediate English
  • Attention to details
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • Experience in customer support

Benefits and Perks:

  • Short term cooperation for 1 week
  • Fixed schedule, Monday to Friday 9am–5pm, CET
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Advice from our career coach

If you are passionate about the tech industry and eager to join a multicultural environment, consider applying for the Outreach Customer Consultant position at SupportYourApp. Success in this role entails conducting market research, making outgoing calls to potential customers, and assisting with registrations, among other responsibilities. To stand out as an applicant:

  • Ensure you are fluent in Serbian and have intermediate English skills.
  • Demonstrate attention to detail and a positive, responsible attitude.
  • Have a personal laptop or computer with at least 8GB of RAM and a stable internet connection.
  • If possible, showcase experience in customer support for added advantage.

SupportYourApp offers various benefits and perks, including short-term cooperation, a fixed schedule, remote work opportunities, and bonuses for referring friends. Emphasize your language skills, technical proficiency, and customer service experience to increase your chances of landing this exciting role at a leading SaaS company.

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