Role Overview
We are seeking a motivated and customer-focused French Speaking Rent-a-Car Consultant to join a thriving team in Sofia, Bulgaria, within the Travel industry. This is a fantastic opportunity for French-speaking professionals who are passionate about delivering exceptional service to travellers and clients seeking seamless vehicle rental experiences across Europe and beyond.
What You Will Do
Assist French-speaking customers with vehicle rental inquiries, bookings, modifications, and cancellations via phone, email, and live chat channels. Provide accurate and up-to-date information on available vehicle categories, rental rates, insurance options, and travel-related policies.
Why It Might Be a Fit
Native or fluent French language skills (spoken and written) are essential for this role. Previous experience in customer service, travel industry support, or a rent-a-car / vehicle rental environment is a strong advantage. Excellent communication and interpersonal skills, with a genuine passion for delivering outstanding customer experiences.
Requirements
Native or fluent French language skills (spoken and written)
Valid EU passport
Good working knowledge of English
Previous experience in customer service, travel industry support, or a rent-a-car / vehicle rental environment
Excellent communication and interpersonal skills Benefits
Competitive Monthly Salary
Fully Paid Training
Comprehensive Health Insurance coverage
Fully Paid Relocation Package
Monthly Performance Bonus
€1,500 Signing Bonus
Vibrant, multicultural workplace
Clear career development pathways and ongoing professional growth opportunities
Mercier Consultancy is a customer service and sales staffing consultancy that recruits multilingual professionals for client-facing roles. The company specializes in placing German-speaking, Portuguese-speaking, and Dutch-speaking customer service representatives and sales agents across various industries including FMCG and green energy. They facilitate remote work opportunities and international relocation packages for candidates, operating across multiple locations including Greece. The company focuses on connecting language-fluent talent with customer service and sales positions in competitive markets.
