Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description, and is intended for pooling purposes only. Applications received will be added to our candidate pool for future openings. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!For Pooling: General Virtual Assistant - Bilingual Cantonese-English (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we’re looking for a General Virtual Assistant to start immediately!Duties and Responsibilities include but are not limited to:1. Store and organize documents and files.2. Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.3. Research products, purchase goods & secure samples.4. Store, update & collect information for marketing and sales campaigns through a CRM system.5. Create and send statements or invoices, track payments, and record company expenses.6 Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).7. Monitor projects, conduct internal communication & organize company data.8. Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.9. Prepare itineraries, book hotels, rental cars, etc.10. Convey information to incoming calls & make calls for appointments or conduct informational inquiries.11. Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.12. Ad hoc tasksQualifications:
At least 1 year of experience as a Virtual Assistant
Excellent phone, email, and instant messaging communication skills
Solid organizational & time management skills
Able to work on a graveyard shift
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Experience with word-processing software and spreadsheets (e.g., MS Office)
Knowledge of online calendars and scheduling (e.g., Google Calendar)
Bilingual proficiency in English and Cantonese (expert level in both languages required)
Proactive attitude & willingness to be trained
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Health Insurance (HMO)
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)Location: This is a remote jobPlease note:- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
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Wing is a corporate entity housing M32 AI, an AI-focused subsidiary backed by top-tier Silicon Valley venture capitalists. M32 AI is dedicated to building agentic AI solutions for traditional service businesses, positioning itself as a fast-moving, agile startup within a larger corporate structure with minimal bureaucracy. The company operates across multiple service verticals and is actively scaling its go-to-market operations through field marketing and events strategy.
