Everbridge, a global provider of critical communications and enterprise safety solutions, is seeking a Global Assist Specialist to join our team in Hungary. This remote, home-based position can be located anywhere in Hungary. We are a technology-driven company specializing in business resilience and critical event management solutions. Among our services, we provide 24/7/365 global assistance to the expatriate and business-traveling employees of our clients. As a Global Assist Specialist , you will report to the Lead Global Assist Specialist and play a vital role in managing initial incident reports, coordinating resource dispatch, handling emergencies, and ensuring effective communication. This role involves approximately 14 shifts over a 4-week period, divided into 7 day shifts and 7 night shifts. Day shifts run from 6:00 AM to 6:00 PM, while night shifts are from 6:00 PM to 6:00 AM. To recognize your commitment during night shifts, we offer a night shift allowance (15% per hour).
Everbridge is a critical event management platform company that helps organizations prepare for, mitigate, respond to, and recover from critical events of all kinds. The company provides solutions including the Public Warning Portal for emergency communications and public warnings, along with comprehensive workforce analytics, operational analytics, and business intelligence capabilities. Everbridge serves organizations across multiple sectors by transforming complex operational and business data into actionable insights that support decision-making and drive organizational efficiency. Their platform combines traditional analytics with emerging AI-driven initiatives, including modern data architectures, data mesh principles, and knowledge graph concepts.
