SUMMARY
As the Global Project Manager you will be accountable for delivering an assigned portfolio of global studies to time, cost, and quality, acting as the day-to-day client point of contact for those studies. You will work closely with in-country delivery teams to plan, track, and drive study execution, applying the methodology, baselines, and KPIs and keeping study-level performance reporting accurate and current. This is a hands-on, operational project-management role.
KEY RESPONSIBILITIES
Study Delivery — Time, Cost & Quality
Manage assigned global studies end to end across start-up, recruitment, execution, and close-out
Maintain study timelines, budgets, and resource plans, tracking progress against approved baselines
Identify risks and issues early, propose mitigation and recovery actions, and escalate to the Global Study Delivery Lead where they exceed delegated authority
Monitor study budgets and variance, and support change-order and invoicing activity
Client Communication
Serve as the day-to-day client contact for assigned studies, with escalation support from the Global Study Delivery Lead
Prepare and deliver regular study status updates — progress, risks, variance, and recovery actions
Track client commitments and action items through to closure
Contribute to a consistently positive client experience that supports repeat work
Project-Management Practice
Apply Civia’s study delivery and project-management methodology, templates, and tools consistently
Maintain study plans, risk and issue logs, and decision records to the required standard
Run study kick-off, team, and client meetings with clear agendas, minutes, and actions
Follow up with internal functions to secure their contributions to study commitments
Support onboarding and informal mentoring of less experienced delivery colleagues
In-Country & Cross-Functional Coordination
Work day to day with in-country delivery teams to align on priorities, timelines, and responsibilities for each assigned study
Coordinate Site Operations, Recruitment, Regulatory, Data, Quality, and Safety input to deliver each study to plan
Prepare for and take part in study-level delivery reviews, driving timely resolution of bottlenecks
Make sure each country team and function knows what it owns, and by when, on assigned studies
Escalate constructively when delivery performance deviates from plan
Planning, Tracking & Reporting
Build and maintain study plans in line with Civia’s delivery methodology
Set up and maintain study baselines and forecasts using the agreed models
Track and report study KPIs using the established KPI framework
Keep study data in CRIO, HubSpot, Monday.com, and related systems accurate and current
Provide feedback on methodology, templates, and tools based on study experience
Quality, Risk & Continuous Improvement
Follow the governance routines and performance cadence set for the portfolio
Maintain audit and inspection readiness on assigned studies
Implement corrective and preventive actions on assigned studies and track them to closure
Capture lessons learned at study milestones and close-out, and share them with the delivery team
Education and Experience:
Required Experience
5–8 years of clinical research experience, including at least 3 years managing clinical trials (global or multi-country preferred)
B.S. or B.A.; science-related degree preferred. Project-management certification (e.g. PMP, PRINCE2) advantageous.
Track record of delivering studies to time, cost, and quality
Working knowledge of project-management methods and tools
Sound understanding of ICH-GCP, GDPR, and relevant regulatory requirements
Good analytical and financial skills — able to manage study budgets, forecasts, and KPIs
Experience with CRIO, HubSpot, and Monday.com, or comparable platforms
