WorkWave is a leading provider of SaaS solutions, helping businesses streamline their operations and drive growth through innovative technology. As we continue to expand, we are looking for an experienced Project Manager to join our Global Professional Services team. In this role, you will play a key part in supporting our Professional Services and Delivery teams by managing customer relationships, scoping billable projects, and developing clear, impactful statements of work.
Operating as a critical member of our global team, this role owns the execution of a diverse project portfolio. This role requires an adaptable leader who can seamlessly shift gears: running highly structured, complex enterprise software deployments (e.g., Time & Attendance, Payroll, Finance) while efficiently driving higher-velocity, smaller application rollouts. This role demands an exceptional blend of professional maturity, meticulous time management across NA time zones, and the acute attention to detail required to protect project margins. You will bring structure to ambiguity, ensuring that every tier of client—from enterprise corporations to smaller accounts—experiences a world-class onboarding journey.
WorkWave is a service software platform designed to automate and empower field service businesses, including lawn care, pest control, commercial cleaning, janitorial, and security guarding companies. The company offers a comprehensive suite of solutions including CRM, ERP, scheduling, routing, mobile operations, billing, payments, financial services, and AI-driven analytics tools. With over forty years of industry expertise, WorkWave serves as a partner to help service professionals and companies grow their businesses through cutting-edge technology and data-driven insights. The platform is trusted by 375,000 mobile service professionals and includes innovative offerings like Wavelytics Decision Intelligence for operational decision-making. WorkWave's mission centers on empowering service professionals to stay ahead in a rapidly evolving industry through AI-driven tools, fintech solutions, and continuous innovation.
