General Information
Location Work at Home
Job ID 12428
Job Category Information Technology (IT)
Language Requirement English
Description & requirements
Description
We’re CX fanatics, with technology at the core of everything we do. The most-loved brands rely on us to deliver seamless, tech-driven experiences. Now, we’re looking for a Global Security Operations Engineer to support the company in day-to-day security related matters. Sounds interesting? Apply now!
Join Transcom as aGlobal Security Operations Engineer!
Be part of the team that is on the front line of security operations and deliver impactful work on a company-wide level. In this role, you will:
Be responsible for the security infrastructure
Conduct, amongst other things, network and server hardening, pen test, patch management and access control
Assist in providing audit responses that pertains to PCI DSS, ISO, SOC and other regulatory requirements
Monitor events from intrusion detection systems and system logs
Ensure adherence to security procedure requirements
Respond to and resolve all security incidents
What's in it for YOU!
International and inclusive environment, that makes you feel supported, encouraged and welcome from day one
Continuous development through our internal learning platforms and external training;
Opportunity to work remotely from any location inSpain, Croatia or Portugal
This role includes shifts and 1 weekend per month on call
Corporate benefits and discounts
To be successful in this role, the following is needed:
College diploma or university degree in the field of computer science /cyber security and/or 5 years equivalent work experience in the SecOps / cyber security field
Ability to work as part of a (remote) team, sharing knowledge and information
Strong communication skills
Capacity to work within rules and procedures
Systematic and methodical approach to tasks
Fluency in English is a must (both written and spoken)
Knowledge of SIEM / SOAR tools such as Google SecOps is a plus
Please include a full CV, in English with your application.
Closing date is Sunday 9th August 2026.
What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Transcom is a global customer experience and business process outsourcing company that serves major brands across fintech, technology, energy, and other industries. The company specializes in providing customer service solutions including support operations, workforce management, and security services across multiple languages and time zones. Transcom operates a community-driven model focused on employee development, with 90% of managers and leaders who started in customer service roles. The company handles customer interactions through phone, email, and other channels while maintaining high standards for customer experience and operational excellence.
